How to recover large folder deleted by startup
My computer restarted due to Windows Update overnight. Upon opening T-Bird, I noticed a very large and extremely important folder was missing. Activity log showed it to have been deleted at 7:36 am, the same time I opened T-Bird. I have exhausted myself trying to reconcile this issue, including using the Recuva option posted on the forum, to no avail. My configuration setting is IMAP, hoping Mozilla can just undelete it.
All Replies (5)
The program is on your computer, no one but you can do anything to chage things there. So Mozilla can do nothing.
If the folder was deleted on startup, that sounds like it was deleted on the server and Thunderbird synchronized the deletion on startup. Have you checked the server?
I would if I knew how
Logon to your webmail for that email address using a browser.
If you mean typing my email address into a browser window it did nothing.
Your ISP (Internet Service Provider) gave you an email address so you can access emails online via a browser. You get emails downloaded to Thunderbird because you prefer not to use webmail.
You need to go to your ISP webmail page, use your email address and password to logon.
I do not know who your ISP is or whether you use a service like gmail which does not depend on ISP.
examples: If BT you would go to: https://signin1.bt.com/login/emailloginform
If Comcast: http://xfinity.comcast.net/login,html/