Join us to show up for other Firefox users 🦊. Earn fun badges and Mozilla swag vouchers! Find out more: https://mzl.la/askafox150

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Google Earth Plugin doesn't work on Firefox. But it works on other browsers such as Google Chrome.

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 214 views
  • Amsa ta ƙarshe daga FredMcD
  • Ajiyayyu

official_dirk
official_dirk

Google Earth plugin always says "There was a problem with the Google Earth Plugin. Please try reloading the page. If that doesn't help, you can re-install the Google Earth Plugin using this link." However, other browsers such as Google Chrome does not display that kind of problem.

Firefox version: 36.0.04

Google Earth plugin always says "There was a problem with the Google Earth Plugin. Please try reloading the page. If that doesn't help, you can re-install the Google Earth Plugin using this link." However, other browsers such as Google Chrome does not display that kind of problem. Firefox version: 36.0.04
Hoton allon fuska da aka liƙa

An gyara daga official_dirk

All Replies (2)

Mark Schmidt
Mark Schmidt

Contrary to how it may look, this is an issue with the Google Earth Plugin and not with FireFox. This support forum is for questions related to the products listed on the main support page directly only. As such this question is off topic for this forum.

However, I reccomend openening a thread on the Google Earth plugin forum at https://productforums.google.com/forum/#!categories/earth/problems-and-errors

Annecdotally, the plugin works fine for me under Firefox 36.0.04 and does not work for many Chrome users posting to the forum I linked to above.

FredMcD
FredMcD

Remove the Google Earth program. Then get the current full installer.