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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.
Solved Ajiyayyu

Error in account entry freezes Thunderbird so cannot access accounts to correct.

Thunderbird Troubleshooting
Toad-Hall replied
JohnACarter
JohnACarter

I have inadvertantly detailed a pop3 account as an imap. Firefox cannot a non existant account and asks for re-entry of password, this can not work and so Thunderbird freezes, so that I cannot access the account setting to correct, or access tools / accounts to remove from download.

I have inadvertantly detailed a pop3 account as an imap. Firefox cannot a non existant account and asks for re-entry of password, this can not work and so Thunderbird freezes, so that I cannot access the account setting to correct, or access tools / accounts to remove from download.

All Replies (1)

Toad-Hall
Toad-Hall
  • Fitattun masu bayar da gudun mawa 25

Zaɓi Mafita

When asked for password click on Cancel. then go into 'offline' mode. click on two blue screen icon located bottom left in Status bar, It should change to two black screen icon when offline.

then Tools > Account Settings select the account name click on 'Account Actions' select 'Remove Account' click on Ok

then click on two black screen icon to change back to online mode. Then add new exisitng mail account and check it is set up for Pop before selecting 'Done'.