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why am i getting multiple pages opening - all contain junk i did not request

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for the last several days I have unwanted tabs opening They contain web pages I have not asked for. Sometimes they only appear if I to do a control tab or I will see multiple icons for firefox -- almost like shadows around the firefox icon.

for the last several days I have unwanted tabs opening They contain web pages I have not asked for. Sometimes they only appear if I to do a control tab or I will see multiple icons for firefox -- almost like shadows around the firefox icon.

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Where do you see the extra icons/shadows -- is that on the Windows Task Bar or somewhere else?

In case one of your extensions is involved, could you test in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: Diagnose Firefox issues using Troubleshoot Mode.

You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

Not all add-ons are disabled: Flash and other plugins still run

After Firefox shuts down, a small dialog should appear. Click "Start in Safe Mode" (not Reset).

Any difference?

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Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

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