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Unable to reconnect to sync (Android)

Firefox for Android has stopped syncing (in the three-dot menu it says "Sign back in to synchronise: Synchronisation paused"). I tap that, tap "Reconnect to sync", enter … (read more)

Firefox for Android has stopped syncing (in the three-dot menu it says "Sign back in to synchronise: Synchronisation paused"). I tap that, tap "Reconnect to sync", enter my username and password, click "Sign in" and.... nothing happens. The "Sign in" button is greyed in, and it seems I have signed in because I get the email alerts about the new sign in, but the page does not redirect/tell the browser that sign in was successful.

Please could this be fixed so I can sync my bookmarks & open tabs?

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Why does Firefox do not open QR codes on my iPhone camera?

Need help please to fix this problem: Firefox does not open QR codes on my iPhone. On my phone, the toggle for Scan QR codes is turned on. I open the camera on my phone,… (read more)

Need help please to fix this problem: Firefox does not open QR codes on my iPhone. On my phone, the toggle for Scan QR codes is turned on. I open the camera on my phone, point it to a QR code on my laptop screen, Firefox on my phone opens in a new screen -- but nothing happens. What is missing? Thanks for helping me.

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After performing the syncing on my new laptop, I am not seeing any of bookmarks or login information appear on my new laptop.

For years using firefox, I have had all of the bookmarks and login information retained by Firefox on my old HP laptop, but after buying a new Windows 11 Laptop and perfo… (read more)

For years using firefox, I have had all of the bookmarks and login information retained by Firefox on my old HP laptop, but after buying a new Windows 11 Laptop and performing the Firefox syncing, none of the bookmarks/favorites and none of the password (and other items that used to self-populate) are there on my now machine. This has caused an emergency situation since my old laptop is now fatally broken. I'm wondering how to start diagnosing what the problem is, whether the "syncing" actually occurred within my account, while the syncing process indicated no problem. The new machine has it's own Bookmarks toolbar showing, but only contains a few new bookmarks that I have manually added.

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Even after syncing, my new windows 11 laptop doesn't show the bookmarks from my previous windows 10. Both run firefox.

I have been using a new windows 11 laptop, but which hasn't been able to import my favorites/bookmarks as well as password data from my previous (also running firefox) Wi… (read more)

I have been using a new windows 11 laptop, but which hasn't been able to import my favorites/bookmarks as well as password data from my previous (also running firefox) Windows 10 laptop. I performed syncing, but which didn't seem to help.

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I can't save Bookmarks

I have tried to look for my profile and it isn't there, I can do it through my mobile but when it syncs it doesn't add the Bookmarks I have saved there either to my PC … (read more)

I have tried to look for my profile and it isn't there, I can do it through my mobile but when it syncs it doesn't add the Bookmarks I have saved there either to my PC

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Firefox Sync not working behind Securly filter system

I'm the I.T. Director for a school and we use the Securly filtering system. I can't get Firefox sync to work behind this filter. What is the URL that Firefox is trying … (read more)

I'm the I.T. Director for a school and we use the Securly filtering system. I can't get Firefox sync to work behind this filter. What is the URL that Firefox is trying to connect to for sync so I can add it to the whitelist? Or, IP address. Also, does Sync use my system DNS or does it have some sort of internal DNS that it queries for sync? Because I recently found out the hard way that I have to use the Securly's DNS IP's or nothing works.....

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My account data is missing.

After reinstalling my computer system, I logged into my Firefox account again, but the data synchronization failed. All my previous data is gone, including bookmarks, pas… (read more)

After reinstalling my computer system, I logged into my Firefox account again, but the data synchronization failed. All my previous data is gone, including bookmarks, passwords, and widgets. What happened? I can't find them in the mobile app either.

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backup made an unaceptable mess

I tried to sync my desktop and mobile today. Nothing loaded to my mobile a fact I am now gratefull for because my desktop did sync with the cloud ERASING an entire year o… (read more)

I tried to sync my desktop and mobile today. Nothing loaded to my mobile a fact I am now gratefull for because my desktop did sync with the cloud ERASING an entire year of deleating broken bookmarks. What I want to know is how to deleate the cloud so this never happens again!

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Firefox on Android phone refuses to sync

For years, I've been using FF on desktop (Linux), tablet (Android) and phone (Android - Samsung S24+). Sync has never been a problem until two weeks ago when FF on the ph… (read more)

For years, I've been using FF on desktop (Linux), tablet (Android) and phone (Android - Samsung S24+). Sync has never been a problem until two weeks ago when FF on the phone has either refused to sync when I tapped the command, or hasn't synced for many hours or sometimes days (which is why I tried to do it manually). So, I signed out of my FF account on all 3 devices and then signed back in. The desktop computer and tablet are syncing normally, but the phone still won't sync. When I tap the 3-dot menu on the phone and then my name, it says the phone has NEVER been synced and tapping the sync command does nothing. Under "Choose what to sync", all options are checked, but greyed out. Can't change them, in other words. When I access bookmarks on the phone, it properly shows what was there before the last sync. The phone is running FF version 150.0 Build 2016155439

Help!

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i have changed windows and i put the same old account on firfox but still not recover my old browser data or passwords , etc

i have changed windows and i put the same old account on firefox but still not recover my old browser data or passwords , etc i loss everything , please help to recover a… (read more)

i have changed windows and i put the same old account on firefox but still not recover my old browser data or passwords , etc i loss everything , please help to recover all my data

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Not getting Sync to my computer

I don’t understand what’s going on, but this is not working for me and I am not an eight by person who can get or understand how to use this software I’m a senior and thi… (read more)

I don’t understand what’s going on, but this is not working for me and I am not an eight by person who can get or understand how to use this software I’m a senior and this is frustrating that’s all I can say

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Synchronisation ends wirh white screen and info for no internet connetion

Hi! I try to synchronize my mobil iphone 14 and mac airbook wit firefox. I tried new installation firefox, restart iphone, scanning code or choose option e-mail- i alway… (read more)

Hi! I try to synchronize my mobil iphone 14 and mac airbook wit firefox. I tried new installation firefox, restart iphone, scanning code or choose option e-mail- i always ends on white, empty screen. If i go back than i get the info - could be that there is no internet. I tried wlan and whitout wlan. What else can i do to synchronize?

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Where are my bookmarks

I opened up Firefox for the first time in a while on this newer laptop, and all of my bookmarks are missing. I recently opened Firefox on my work desktop, and they were … (read more)

I opened up Firefox for the first time in a while on this newer laptop, and all of my bookmarks are missing. I recently opened Firefox on my work desktop, and they were all there.

Any help would be appreciated!

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out of nowhere my account and all the information in it was wiped now i dont have my passwords which i saved in here

it can be useful if u create a system of syncing which actually works, why my passwords dont sync when i log in and also i had to put my exact same passwords 6 times befo… (read more)

it can be useful if u create a system of syncing which actually works, why my passwords dont sync when i log in and also i had to put my exact same passwords 6 times before the stupid system recognized it was correct, the fuck is happening i had changed devices before and this never happened i dont know why now but im very upset

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Not able to set up sync via Firefox with my new desktop computer. I now have windows 11 and I can now longer get in.

My internet connection is with Comcast, whom has told their customers that they will no longer be allowing email addresses with their company’s name. To this end I have b… (read more)

My internet connection is with Comcast, whom has told their customers that they will no longer be allowing email addresses with their company’s name. To this end I have been trying to move my old email accounts over from them, and I'm facing a lot of problems. However, since I was able to change the email in the Mozilla account today, I may be able to do it now. Also, please update my computer info to windows 11. Educated guesses below are correct.

Thank you V

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