False notification from Mozilla Monitor

On August 17 at 5 PM, I received an email on my primary inbox from breach-alerts@mozilla.com stating that my data was leaked from Paidwork, followed by an impressive list… (read more)

On August 17 at 5 PM, I received an email on my primary inbox from breach-alerts@mozilla.com stating that my data was leaked from Paidwork, followed by an impressive list of exposed information. An hour and a half later, I logged into Monitor using the same email address, but only saw an old leak from Suno that I had resolved a long time ago. I couldn't find any new leak regarding Paidwork.

Open 3

Received alert for breach which is not in the dashboard

I received a legitimate email from Mozilla Monitor stating my data had been found in a breach of Paidwork. I've signed into the dashboard but there is no trace of the bre… (read more)

I received a legitimate email from Mozilla Monitor stating my data had been found in a breach of Paidwork. I've signed into the dashboard but there is no trace of the breach there under action needed or fixed, and nothing on the notification bell. Not sure what to do next, I want to know whether my data was actually exposed and what to do about it. It makes me worry what else has been breached that I'm not being notified about, because if it can fail this way then why not the other way around too?

Open 2 1

How can I stop if someone is attached my account and take all of my data?

I need to know how to stop someone who has attached to my account and is taking all my data. 🔒 This is a serious privacy and security concern, and I need help resolving i… (read more)

I need to know how to stop someone who has attached to my account and is taking all my data. 🔒 This is a serious privacy and security concern, and I need help resolving it. 🆘 What are the steps to prevent this? 😥 #PrivacyMatters

Open

How do I fill in my Canadian Postal Code and Country ( in free trial) so I can leave my pay information?

How do I input my Country? How do I input my Postal Code? In other words, how do I get on with leaving the address for payment if I exceed the free trial? I pay for Mic… (read more)

How do I input my Country?

How do I input my Postal Code?

In other words, how do I get on with leaving the address for payment if I exceed the free trial?

I pay for Microsoft 365, why do the services there not cross over to this new program?

Open 1 10

I just signed up for Mozilla Support. I clicked out of the payment info and can't get back in. How do I edit my credit card info?

I just signed up for Mozilla Support. I clicked out of the payment info and can't get back in. How do I edit my credit card info? I want to cancel and I'm not sure, since… (read more)

I just signed up for Mozilla Support. I clicked out of the payment info and can't get back in. How do I edit my credit card info? I want to cancel and I'm not sure, since I left the page if my card is being charged. Thank you

Open 30

I have a repeating popup telling me my computer is infected. Guardio blocks says it brlocked it but it continues to pop up. Even after I just installed Firefox.

Hi there. I keep getting a pop up that says my computer is infected, etc. It pretends to be windows with several buttons to cure the problem... When I to into securit… (read more)

Hi there. I keep getting a pop up that says my computer is infected, etc. It pretends to be windows with several buttons to cure the problem... When I to into security settings windows says it blocked it and gives me the correct time that it was blocked. It keeps popping up even with the Firefox browser. When I watch a movie it does not pop up....??? Movie on u-tube. Thank you for any thoughts. Ok , here it is again.. In a different form..."Your Norton has Expired. " It has a button for "Enable protection" and a protect and close button. The address is d6megpo029pc73bd7vt0.visolabala.co.in I was unaware that I have Norton protection. It offers it at 29.99 per year. It has a "protect" or "close" button under that. I normally click of the faint "X" in the middle of the right of the page. If it is Norton, I would like to sue them for infecting my computer. But I don't think it is Norton. thanks again for your thoughts.

CH

Open 20