Firefox Community Forum

My browser is using 2,3 Gb of extra ram it goes away by restarting but comes back in 5-10 min. It occurs wathing twich, i have tried disabling extentsions but it doesn't work. in about:memory the readout is as thoug it is keaping an extra copy of open browser files in ram.

2,511.83 MB (100.0%) -- heap ├──2,301.00 MB (91.61%) -- committed │ ├──2,016.65 MB (80.29%) ── unused-pages/dirty │ ├────230.75 MB (09.19%) ── allocated │ ├─────32.96 MB (01.31%) ++ bin-unused │ └─────20.65 MB (00.82%) ++ (2 tiny) └────210.82 MB (08.39%) -- decommitted

    ├──210.21 MB (08.37%) ── unmapped
    └────0.61 MB (00.02%) ++ unused-pages

I want to upload information from my browser to the another electronic system. I access the file but when click open it cannot upload to the destination i want it to.

I was trying to figure out how to remove a totally different feature, and I guess I accidentally created a profile or something. After I fixed my original issue, I looked up regarding this issue, and I found a way to get rid of the 'profile' I created. Now I have this annoying button on application menu, and it is messing up how I interact with it. Please tell me there is a way to remove it.

For some reason when I'm entering a url in the address bar it opens the site in a new window. I edited the about:config - browser.tabs.loadInBackground to TRUE and that didn't seem to work so I was playing around with browser.tabs.load....... setting to try and prevent switching to the newly opening tab. I thought I had solved it but then noticed when I was typing in he URL it caused a new tab to open up rather then using the current tab.

What are the correct settings for the about:config - "browser.tabs.load.." family of options to have an opening tab not automatically take focus when doing an "Open in New tab" from the bookmark menu and bookmark toolbar and have a typed in url address open in the current tab rather then opening it in a new tab?

hello support team. after updating Firefox to latest 159.0 i faced crash error to opening some sites like www.digikala.com and so on. i want to ask you what should i do ? earlier i can use every sites and i uninstall completely and install again . nothing fix. so please help me to solve this issue. thanks

Support,

After updating Firefox to 159.0, two Firefox windows were opened although only one was open at the time before Firefox was closed during a Windows 11 Update! The first window was expected but the one below at the URL was not:

https://us.search.yahoo.com/yhs/web?hspart=iry&hsimp=yhs-fullyhosted_003&type=bgy_coinisre_18_31_09¶m1=1¶m2=f%3D1%26b%3DFirefox%26cc%3Dus%26pa%3Dwingy%26cd%3D2XzuyEtN2Y1L1QzutD0C0CyEyB0AtD0A0C0CyB0Dzz0C0DtAtN0D0Tzu0StByEtDzztN1L2XzuyEtFtByCtFtDtFtCtDyDtN1L1CzutN1L1G1B1V1N2Y1L1Qzu2SyE0B0EyEyC0D0E0BtGtC0E0A0AtGtB0E0E0FtGtByBzz0DtG0AyB0E0CyBtA0B0EtAzyzy0E2QtN1M1F1B2Z1V1N2Y1L1Qzu2S1SyDyB1RtA1O1OtCtGtByE1QyEtGyEyDtDtDtGzyyC1OyCtG1TzzyD1SzyyC1StC1StBtC1R2QtN0A0LzutDtN1B2Z1V1T1S1NzutN1Q2Z1B1P1RzutCyDtAtAyDtBzytCtCtC%26cr%3D1766389715%26a%3Dbgy_coinisre_18_31_09%26os_ver%3D10.0%26os%3DWindows%2B10%2BEnterprise

This has happened before. Please address.

I just noticed today that the backup option has been failing since 10-13-26. I have searched every where to try to fix this issue but haven't been able to find any help with this. Is there anyone having this issue and been able to fix it?

I have selected a specific website to load when I open Firefox. It does so, but a moment later, the Spotify website also appears—which I didn't ask for. How do I get rid of it? regards Jannie

I was on a Web page where I was going to download a document. It asked me for my e-mail address to verify that I'm human. I got a pop-up box from Mozilla asking if I wanted to use a mask e-mail address instead. To do that, I needed to create a Mozilla account, which I've now done. But I can't figure out how to create and use a mask e-mail address. What are the next steps and where do I go to find them?

I used to use Firefox when teaching and now use Officer for other uses. I wish to use Firefox but do not have Windows 11 on my computer. I tried to watch and take part in on on-line class but not gain access because I had to have Microsoft Google Meet and also Firefox for the broadcast from the University of Wisconsin-Madison Independent On-Line Plato program. I am trying to get access to the course that I am enrolled in, Legacy Of South Chicago's South Side". I am a registered of the Plato program and 74 years old.

Please assist me to use Office Edge/Firefox so I can take the course and future Plato classes. I was a social studies and guidance counselor for 30 years before retiring as an educator.

My email address is: [redacted] @gmail.com and also use [redacted] @outlook.com. I have two different emails depending where I am taking a class or other events.

Thank you for your assistance. If you need my cell number it is: [redacted phone#]. My mailing address is: [redacted address] When I wasd using Firefox before my address was: [redacted address] and I used Windows 11 when I used Firefox.

Thank you for your assistance.

Sincerely,

Mike Hanson

/redacted emails, phone# and addresses from public community support forum.

Hi, I am on a Dell I9 laptop with 32GB memory and using W11. In Firefox(long-time user) I pick Google as the search engine but when I search for a topic - say BA,com - Firefox produces a google page 'Before you continue to Google' which is their cookie page and it does not scroll so I cannot make a choice of cookie preferences and therefore cannot pass the page. Likely this is a Google problem but I cannot report to Google. Why not you may ask.? Well to do that you must be able to conduct a google search and access a feedback facility. But as I cannot search, I cannot Report, Catch 22 - stupid loop - but a perfect way to cripple access to Google Search. Other search engines work OK in Firefox. Same problem in Chrome! - so do not despair, but remarkably, no problem with MS Edge.

I wondered if you could alert Google to this user problem - most people want to use Google Search - I have always used it over many years.

Best Prof. Gilbert MacKenzie [redacted email from community support forum]

I am unable to connect with https://www.stpaulsmaumee.org/ using Firefox or other browsers. This has been an intermittent problem for about 6 weeks. Starting this week the problem seems to exist for all browsers. No other websites seem to be affected.

Two days ago I closed FF and went to bed. I opened it the next morning and lost about 20 tabs. Ever since then, every time I restart FF, I lose all tabs except for one default tab.

TLDR: 1. "restore previous session" is not available. 2. Toggling Settings/Home and Startup does nothing. 3. Update? My FF automatically updates. 4. "about:sessionrestore" finds nothing,

1. FF help said I could go into History and click "Restore Previous Session" but that option doesn't exist. All I can do is look at History and see lists for today, yesterday, last 7 days etc.

2. Another advisory suggested Settings, Home and Startup, select "Open previous windows and tabs". but it was already selected. So I switched it off, restarted FF and then switched it back on. I still lose all tabs every time I restart FF.

3. Another advisory suggested, checking for updates. My FF automatically updates.

4. I tried "about:sessionrestore" It returns with the heading: "Sorry. We’re having trouble getting your pages back." Restore session is greyed out and "View previous tabs" produces an empty list. I've tried it a few times now, identical result.

Thanks for any help. Cheers, Andrew

My system • Windows 11 on a Dell laptop. • Firefox Version 157, my default browser. • Norton 360 Standard. • Two Firefox profiles; the warning appears in both. • Firefox Troubleshooting Mode does not eliminate the warning https://support.mozilla.org/en-US/kb/sslkeylogfile-warning?utm_source=chatgpt.com

What I have observed The warning appears on Firefox network-error pages, including when the internet is disconnected or I enter an incorrect URL. A particularly reproducible example occurs after I successfully log in to Kotak Net Banking and select Help → Raise a Query. Firefox then displays a connection/privacy warning associated with the embedded page. I do not see the same behaviour in Chrome or Firefox Private Browsing when performing the equivalent Kotak steps. Troubleshooting already completed 1. Norton Safe Web HTTPS scanning was disabled and re-enabled without resolving the issue. 2. QUIC/HTTP3 scanning, WebSocket Protocol Scanning and DNS/DoH scanning were individually tested without resolving it. 3. Firefox Enterprise Policies are inactive. 4. I found no SSLKEYLOGFILE entry in either Windows User Variables or System Variables. 5. Norton and Dell malware scans found no malware. 6. The warning also occurs when I connect through a mobile phone hotspot rather than my usual BSNL connection. Questions for Mozilla's technical contributors 1. Does this warning establish that Firefox detects SSLKEYLOGFILE, or could another mechanism produce the same message? 2. Can the variable be inherited by Firefox from a parent process or injected into its running process even when it is absent from the Windows User and System Variables? 3. What is the safest way to identify which process or security product is setting it on Windows 11? 4. Is there a known interaction between Firefox 157 and Norton 360 Standard that could explain this behaviour? 5. What evidence should I collect to distinguish a Norton issue from a Firefox issue without disabling security protections or modifying Windows settings? I am not looking to disable security features indiscriminately. I want to identify the actual cause and, if Norton is responsible, determine the precise setting that needs attention. I would particularly appreciate a response from a contributor with Windows networking, Firefox TLS or security-software diagnostic experience. Thank you.

So MANY times I see this warning!......

Your connection may not be private Learn more

The connection was reset

An error occurred during a connection to www.google.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

Then I have to close everything out and start allover. I have cleared my browsing history, cleared all cookies and everything else possible,turned off my desktop, unplugged it and pressed the power button just to browse a few more minutes before that message pops up again. I have even goe so far as to unplug my modem, and router for 20 minutes. My desktop is hard wired to the internet.

I had a Firefox account disconnected message when I clicked on the three bars in the upper right corner. Once I resigned in I lost all my passwords. I have copied my profile from another machine that still has the disconnect message, but I have not reconnected since it has all the passwords. I have also uninstalled Firefox and re-installed and copied the profile again. I still have no passwords. I cannot re-connect the other system if I cannot get the profile back. What am I missing?