Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot add bookmarks or move bookmarks from old computer on the same version of Firefox

  • 3 replies
  • 2 have this problem
  • 27 views
  • Last reply by cor-el
  • Solved

I have tried to move the bookmarks file but get the message 'unable to process file'. Also I cannot save any bookmarks

I have tried to move the bookmarks file but get the message 'unable to process file'. Also I cannot save any bookmarks

All Replies (3)

Chosen Solution

Having spent most of yesterday trying to do this with numerous restarts it now works - the mysterious world of computers never fails to amaze, annoy and frustrate!!!!