Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 reply
  • 3 have this problem
  • 155 views
  • Last reply by cor-el
  • Solved

How can I fix a problem with firefox ? It won't start it goes straight to a crash report. It also won't unistall.

How can I fix a problem with firefox ? It won't start it goes straight to a crash report. It also won't unistall.

Chosen solution

Can you start Firefox in Safe mode?

You can use one of these to start Firefox in Safe mode:

  • On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
  • On Mac, hold down the Options key while starting Firefox
  • Help > Restart with Add-ons Disabled
Read this answer in context 👍 0

All Replies (1)

Chosen Solution

Can you start Firefox in Safe mode?

You can use one of these to start Firefox in Safe mode:

  • On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
  • On Mac, hold down the Options key while starting Firefox
  • Help > Restart with Add-ons Disabled