Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why is the padlock not appearing on my task bar when making purchases

  • 1 reply
  • 3 have this problem
  • 8 views
  • Last reply by James

more options

Padlock used to show to indicate secure site when entering details

Padlock used to show to indicate secure site when entering details

Chosen solution

Firefox ever since Firefox 3.0 has been using the Site Identity Button.

The padlock before Firefox 4.0 only showed that there is a secure connection and doesn't guarantee that you are connected to the right server. So you might still be connected to the wrong server if you make a typo in the URL and someone has claimed that mistyped URL. The functionality of the padlock has been replaced by the Site Identity Button on the left end of the location (address) bar.

https://support.mozilla.org/en-US/kb/Site+Identity+Button

http://www.mozilla.org/en-US/firefox/security/identity/

If you still want a padlock icon also then there is this Extension. https://addons.mozilla.org/en-US/firefox/addon/padlock-icon/

Also the Status bar is now replaced by the Add-on bar. If you want the Status bar then see https://addons.mozilla.org/en-US/firefox/addon/status-4-evar/

Read this answer in context 👍 3

All Replies (1)

more options

Chosen Solution

Firefox ever since Firefox 3.0 has been using the Site Identity Button.

The padlock before Firefox 4.0 only showed that there is a secure connection and doesn't guarantee that you are connected to the right server. So you might still be connected to the wrong server if you make a typo in the URL and someone has claimed that mistyped URL. The functionality of the padlock has been replaced by the Site Identity Button on the left end of the location (address) bar.

https://support.mozilla.org/en-US/kb/Site+Identity+Button

http://www.mozilla.org/en-US/firefox/security/identity/

If you still want a padlock icon also then there is this Extension. https://addons.mozilla.org/en-US/firefox/addon/padlock-icon/

Also the Status bar is now replaced by the Add-on bar. If you want the Status bar then see https://addons.mozilla.org/en-US/firefox/addon/status-4-evar/