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My mac machine has firefox installed and updating is not possible as connecting to the server message comes and updates never occur.

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

kodhurvenkat
kodhurvenkat
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I get a message that updates are available. When I click to get updates , i get a window that updating firefox and connecting to the update server. Even after long time, the process goes on . Updates never get installed. My version installed is 4.0.1 on Apple Mac Book Pro.

I get a message that updates are available. When I click to get updates , i get a window that updating firefox and connecting to the update server. Even after long time, the process goes on . Updates never get installed. My version installed is 4.0.1 on Apple Mac Book Pro.

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cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.