Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I have windows 7 and internet explorer and i need mozilla and its not downloading.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by TonyE

lemons8288
lemons8288
more options

When i try to download Mozilla it brings up a box that says run or save so i hit run. After it does its thing it brings up another box that says run or dont run so i hit run and then it says extracting and nothing happens. I need Mozilla for my job and all I have is Internet explorer.

When i try to download Mozilla it brings up a box that says run or save so i hit run. After it does its thing it brings up another box that says run or dont run so i hit run and then it says extracting and nothing happens. I need Mozilla for my job and all I have is Internet explorer.

All Replies (1)

TonyE
TonyE
  • Moderator
more options

Have you tried saving the setup file instead an then manually running the file that was saved?