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Amoung many frustrations with mozilla, why is BMO sign-in with Firefox a 3 ?step process

unclejulie

I was assured transition to Firefox was seamless, but everything about it so far has been anything but.!The final straw was 3 step process to sign in to BMO online (just password w/chrome) Here its get verification code or go to extensions, ad blocker off, sign in to BMO, sign out, back to extensions , turn on ad blocker, carry on. Really? Settings suggestions seemed a bit like trial and error, and more time essentially wasted, as I now have a few hours invested trying to make this work for me. I am, admittedly no tech wizard, but neither an I stupid. I am minutes away from reversing the whole process and, much as I hate to, going back to the over-reaching arms of chrome/google. As I am not really expecting a response here, I realize this will just boil down to venting. There is much to Firefox that I liked, but the transitional road-blocks are exhausting . I will say it felt great to finally take that step, however temporary it was.

I was assured transition to Firefox was seamless, but everything about it so far has been anything but.!The final straw was 3 step process to sign in to BMO online (just password w/chrome) Here its get verification code or go to extensions, ad blocker off, sign in to BMO, sign out, back to extensions , turn on ad blocker, carry on. Really? Settings suggestions seemed a bit like trial and error, and more time essentially wasted, as I now have a few hours invested trying to make this work for me. I am, admittedly no tech wizard, but neither an I stupid. I am minutes away from reversing the whole process and, much as I hate to, going back to the over-reaching arms of chrome/google. As I am not really expecting a response here, I realize this will just boil down to venting. There is much to Firefox that I liked, but the transitional road-blocks are exhausting . I will say it felt great to finally take that step, however temporary it was.

All Replies (1)

Hi unclejulie,

With BMO, are you referring to the online banking of Bank of Montreal?

If that's the case, can you clarify whether you can sign in normally using Firefox with the adblocker disabled?

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