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Mozilla not working on Windows 10 PC

Firefox Performance and connectivity
James replied
markrlowenstine
markrlowenstine

Hi Folks,

Mozilla VPN no longer works on my Windows 10 PC. The program runs and the little desktop window appears. However, when I click Mozilla VPN on, it clicks off immediately. Ideas?

Mark

Hi Folks, Mozilla VPN no longer works on my Windows 10 PC. The program runs and the little desktop window appears. However, when I click Mozilla VPN on, it clicks off immediately. Ideas? Mark

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James
James
  • Moderator
  • Top 10 Contributor

If you are referring to the standalone subscription based Mozilla VPN app https://vpn.mozilla.org then this is not the place to get support as this support forum section is for support of desktop Firefox.

Mozilla VPN is one of Mozilla premium products. In order to get premium support from a dedicated agent, please submit your question with your Mozilla VPN app by going to Settings > Help > Contact Support. Alternatively, you can sign in to the Mozilla account connected to your subscription here (if not already) and then use this link.

The form link is located on top at Ask a Question > Mozilla VPN

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