Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Open

Firefox problem with Microsoft M365

Firefox Performance and connectivity
jbr replied
Mikem0126
Mikem0126

Longtime Firefox user, Lenovo desktop, Windows 10 user, have Firefox version 154. Can log into my microsoft M365 account, but whan I click on "Search", my files do not appear. Box appears saying "No Recent Items" in place of my list of files.

Can this be fixed at Firefox??? I'm forced to us Chrome, which I do not want to do. Thank you. Mike Manning Text [redacted phone# and email from community support forum]

Longtime Firefox user, Lenovo desktop, Windows 10 user, have Firefox version 154. Can log into my microsoft M365 account, but whan I click on "Search", my files do not appear. Box appears saying "No Recent Items" in place of my list of files. Can this be fixed at Firefox??? I'm forced to us Chrome, which I do not want to do. Thank you. Mike Manning Text [redacted phone# and email from community support forum]

Modified by James

All Replies (3)

jbr
jbr
  • Top 10 Contributor

Could you try logging in using a new Private Window for comparison?

Mikem0126
Mikem0126 Question owner

Private window opens, but popup immediately appears and immediately disappears before I can do anything. Firefox is really screwed up on my PC.

jbr
jbr
  • Top 10 Contributor

Mike, are you running many addons or some "privacy" extensions of software? Could you try restarting Firefox into Troubleshoot Mode (from Help menu) and see if Private Window works at least there?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.