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Can't log in to Google in Firefox using passkey

forestation
forestation

I've created a passkey for logging in to Google.

When trying to log in to Google within Firefox on my Pixel 9 phone, I'm automatically taken to the page where I should be prompted to enter my passkey, but no prompt actually appears, so there's no way for me to actually enter my passkey. (See attached screenshot.)

To be clear, I can still tap "Try another way" and log in using other methods, such as via an approval prompt sent to my other devices.

This problem does not happen on my Samsung tablet. When I try to log in to Google within Firefox on my tablet, I'm given the choice to log in via various methods, and if I choose to use a passkey, I *am* given a prompt to enter my passkey.

Any idea what the problem could be?

I've created a passkey for logging in to Google. When trying to log in to Google within Firefox on my Pixel 9 phone, I'm automatically taken to the page where I should be prompted to enter my passkey, but no prompt actually appears, so there's no way for me to actually enter my passkey. (See attached screenshot.) To be clear, I can still tap "Try another way" and log in using other methods, such as via an approval prompt sent to my other devices. This problem does not happen on my Samsung tablet. When I try to log in to Google within Firefox on my tablet, I'm given the choice to log in via various methods, and if I choose to use a passkey, I *am* given a prompt to enter my passkey. Any idea what the problem could be?
Attached screenshots

All Replies (1)

forestation
forestation Question owner

I just tried accessing three other websites where I've created an Android passkey: Amazon, Target, Wells Fargo, and I'm unable to use a passkey on any of them within Firefox. So seems like it's a systematic problem?

Edit: However, the passkeys *do* work in the Firefox browser on my Samsung tablet. I'm stumped.

Edit: It's only in the Firefox browser that the passkeys don't work. They work normally on my Edge browser.

Modified by forestation

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