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The body of the searched email cannot be viewed.

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  • Last reply by Matt

iss-desk.sana
iss-desk.sana

When I search for emails and click on a message from the search results, I receive an error message saying “Email not found”, and the email body does not appear. However, if I open the same email directly from the Inbox without using the search function, the email content is displayed correctly. I would like to be able to view the email body from the search results as well. Are there any known causes or possible solutions for this issue?

Prerequisite: This concerns behavior after migrating Thunderbird email data from an old device to a Windows 11 PC. Currently, I am only using Thunderbird for viewing emails.

When I search for emails and click on a message from the search results, I receive an error message saying “Email not found”, and the email body does not appear. However, if I open the same email directly from the Inbox without using the search function, the email content is displayed correctly. I would like to be able to view the email body from the search results as well. Are there any known causes or possible solutions for this issue? Prerequisite: This concerns behavior after migrating Thunderbird email data from an old device to a Windows 11 PC. Currently, I am only using Thunderbird for viewing emails.

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Matt
Matt
  • Top 25 Contributor

See https://support.mozilla.org/en-US/kb/rebuilding-global-database

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