Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

sync not working

  • 3 replies
  • 1 has this problem
  • 83 views
  • Last reply by jonzn4SUSE

SuMo Bot
SuMo Bot

I got a new phone and my pinned sites and open tabs are not syncing like it said.

I got a new phone and my pinned sites and open tabs are not syncing like it said.

All Replies (4)

Paul
Paul
  • Moderator
  • Top 10 Contributor

Hi

Are your bookmarks and passwords still stored on your other device that you normally sync data from?

SuMo Bot
SuMo Bot Question owner

Yes I have it all synced and backed up.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor

Sync allows you to see and open tabs from other devices or versions of Firefox.

Sync info... FYI... Firefox Sync IS NOT A DATA BACKUP SERVICE https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer https://support.mozilla.org/en-US/kb/how-do-i-choose-what-information-sync-firefox https://www.mozilla.org/en-US/firefox/features/sync/ https://hacks.mozilla.org/2018/11/firefox-sync-privacy/ Sync is not a backup tool but it is a good sync/transfer/move tool https://support.mozilla.org/en-US/forums/contributors/707681

Modified by jonzn4SUSE

SuMo Bot
SuMo Bot Question owner

This question has been locked because the original author has deleted their account. While you can no longer post new replies, the existing content remains available for reference.