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Freezes while composing message Thunderbird 138/139, Windows 11, in safe mode and troubleshoot mode

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  • Last reply by Dan Landiss

Dan Landiss
Dan Landiss
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Thunderbird 138/139, Windows 11 Pro 23H2. While composing a message, after a few lines the app freezes. Both the compose window and the main TB window freeze. Only opening the Windows Task manager allows me to close them. This did not happen with earlier versions.

If I save the message every few seconds while composing I can get most of the message back and continue after restarting TB. This behavior is the same in both the normal and troubleshooting TB modes. I can't even find a crash log to send to Mozilla.

Where shall I look next?

Thank you!

Thunderbird 138/139, Windows 11 Pro 23H2. While composing a message, after a few lines the app freezes. Both the compose window and the main TB window freeze. Only opening the Windows Task manager allows me to close them. This did not happen with earlier versions. If I save the message every few seconds while composing I can get most of the message back and continue after restarting TB. This behavior is the same in both the normal and troubleshooting TB modes. I can't even find a crash log to send to Mozilla. Where shall I look next? Thank you!

Modified by Wayne Mery

All Replies (1)

Dan Landiss
Dan Landiss Question owner
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Toad-Hall, I can live with the 'accessibility.force_disabled' setting at 1. I use no add-ons, no calendar, no chat, just IMAP email. All I need is to send and receive HTML-friendly email. Maybe we need "Thunderbird Light" with no frills.

Again, many thanks for your patience and for uncovering the bug also reported by another. At least I know it's not something I am doing wrong.

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