Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

can't sync multiple profiles?

  • 3 replies
  • 0 have this problem
  • Last reply by cor-el

more options

I have what i am sure is a common scenario, a work pc (mac) and home pc (linux), and I want to have a work profile and home profile that are independently synced across those PCs.

It's no problem to setup sync for the work profile but while setting up sync for the home profile it seems firefox doesn't grok that the home profile already exists and treats it like a new mozilla account.

In debugging this issue (and the "Primary account email required for sign-in" issue, which prevented me from signing in at all) i've come across numerous articles that imply this basic home<->home work<->work sync across 2 devices does not work with firefox. Is this the case? this is a basic (IMO mandatory) requirement for a browser in 2024 and even the difficulty of setting this up is super jarring coming from Chrome.

I have what i am sure is a common scenario, a work pc (mac) and home pc (linux), and I want to have a work profile and home profile that are independently synced across those PCs. It's no problem to setup sync for the work profile but while setting up sync for the home profile it seems firefox doesn't grok that the home profile already exists and treats it like a new mozilla account. In debugging this issue (and the "Primary account email required for sign-in" issue, which prevented me from signing in at all) i've come across numerous articles that imply this basic home<->home work<->work sync across 2 devices does not work with firefox. Is this the case? this is a basic (IMO mandatory) requirement for a browser in 2024 and even the difficulty of setting this up is super jarring coming from Chrome.

All Replies (3)

more options

When you connect different devices to the same Sync account, then data from those devices will be merged and both profiles get the same data. If you want to keep profiles separate, then you need to use separate Sync accounts, each with their own email address.

Helpful?

more options

i am using separate email addresses for each profile. Mozilla does not recognise my personal email address as an existing account on my personal/linux PC, insists on creating as a new account. Which is weird because it is byte-for-byte the same email address I am already using on my other PC.

Helpful?

more options

Can you login to the Mozilla Account using this email address?

In case of issues, try to login to the Mozilla Account via this website using the email address and password.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.