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Keep getting authentication failure messages on deleted email accounts

Thunderbird Troubleshooting
SuMo Bot replied 3 years ago
SuMo Bot
SuMo Bot

Keep getting request boxes to supply logins and passwords for deleted email accounts. All servers IMAP and SMTP pointers are current. All deleted accounts don't show in current account list. All deleted account passwords have been removed from Saved Logins list. Startup cache cleared. Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:102.0) Gecko/20100101 Thunderbird/102.10.0

Keep getting request boxes to supply logins and passwords for deleted email accounts. All servers IMAP and SMTP pointers are current. All deleted accounts don't show in current account list. All deleted account passwords have been removed from Saved Logins list. Startup cache cleared. Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:102.0) Gecko/20100101 Thunderbird/102.10.0
SuMo Bot
SuMo Bot Question owner
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Chosen Solution

thanks! problem was old subscribed calendars attempting logins

All Replies (4)

david
david
  • Top 10 Contributor

Just a suggestion: you might click help>moretroubleshootinginformation and view the 'Mail and News Account' matrix to see if there are any old entries.

SuMo Bot
SuMo Bot Question owner

checked that. matrix doesn't show any old entries. thanks though.

sfhowes
sfhowes

Have you ever synced a calendar or contacts list, either directly or through an add-on (Provider for Google, TbSync etc.)?

SuMo Bot
SuMo Bot Question owner

Chosen Solution

thanks! problem was old subscribed calendars attempting logins

SuMo Bot
SuMo Bot Question owner

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