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Can't log in to usbank.com, a new problem but others have preceded this

  • 4 replies
  • 0 have this problem
  • 55 views
  • Last reply by GeneW

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I've been logging into usbank.com for many years. I started having problems, on and off, over the past year. Today I can't log in at all. When I go to the site I get the message "Byte Size of the object is zero", and that's all, just a white screen with that message. I'm using Firefox 108.0.1 (64-bit). I'm not blocking cookies from usbank (that I know of), so there's not much to check on my end of things. Any suggestions, things I should check? Thanks.

I've been logging into usbank.com for many years. I started having problems, on and off, over the past year. Today I can't log in at all. When I go to the site I get the message "Byte Size of the object is zero", and that's all, just a white screen with that message. I'm using Firefox 108.0.1 (64-bit). I'm not blocking cookies from usbank (that I know of), so there's not much to check on my end of things. Any suggestions, things I should check? Thanks.

Chosen solution

This weird problem was with the Web site and has now been resolved.

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I was able to log in to usbank.com using Microsoft Edge.

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Now I've tried putting Firefox into Troubleshooting mode, and was able to log in to usbank.com perfectly, no problems. Normally, I have Firefox in Strict mode, but setting it to Standard didn't help for the bank site. Nor did turning off Enhanced Tracking Protection. I guess since Troubleshooting mode fixed the problem...

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If this helps, here's the complete HTML for the page. Weird, but I'm wondering why an all-stop error message should be displayed in the header1 font:

<title>Byte Size of the object is zero</title>

Byte Size of the object is zero

<script type="text/javascript" src="/x7V5fm5QuPq_yROTvw/i9t9p2Dh/YWleKRseAg/eDB2XS/8uPBMB"></script>

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Chosen Solution

This weird problem was with the Web site and has now been resolved.