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Incoming server already exists

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  • Last reply by david
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I'm trying to add a second gmail account to Thunderbird but get the message "Incoming server already exists" in a box "Error Creating Account". Can anyone help me? Thanks - Simon

I'm trying to add a second gmail account to Thunderbird but get the message "Incoming server already exists" in a box "Error Creating Account". Can anyone help me? Thanks - Simon

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I have generally found these steps successful: - delete the account - close and restart thunderbird - click File>new existing account and start over.