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Trying to sign into Google/YouTube/etc. always leads to my old university log in page?

  • 8 replies
  • 1 has this problem
  • 307 views
  • Last reply by SuMo Bot
  • Solved

jonesjulia31
jonesjulia31

Every time I try to sign into my Google account (including related sites like YouTube), I'm rerouted to the Microsoft sign in page for my old university, and can't log in. This only happens on Firefox, if I switch to another browser then there's no problem.

So far I've tried:

  • Deleting all of my history including my cache and cookies.
  • Once I'm at the site I'm rerouted to, going into History, right-clicking on the url, and clicking "Forget this site."

Neither have worked. Any suggestions appreciated!

Every time I try to sign into my Google account (including related sites like YouTube), I'm rerouted to the Microsoft sign in page for my old university, and can't log in. This only happens on Firefox, if I switch to another browser then there's no problem. So far I've tried: * Deleting all of my history including my cache and cookies. * Once I'm at the site I'm rerouted to, going into History, right-clicking on the url, and clicking "Forget this site." Neither have worked. Any suggestions appreciated!

Chosen solution

Get off vpn and try again

Read this answer in context 👍 0

All Replies (8)

jonesjulia31
jonesjulia31 Question owner

This happens when I click the sign-in button on the YouTube or Google homepage, but here is the link that I am rerouted to: https://login.microsoftonline.com/dc46140c-e26f-43ef-b0ae-00f257f478ff/saml2?SAMLRequest=fVLLTuMwFN0j8Q%2BW93k0gwSymlQdEKISDFEbZjE717lJXPkRfO12%2BHvcFASzmG6Pzz2P6ztf%2FNWK7MGhtKakszSnBIywrTR9SV%2Ba%2B%2BSGLqrLizlyrUa2DH4wa3gNgJ7ESYNseihpcIZZjhKZ4RqQecE2y6dHVqQ5G531VlhFyequpGLX9aMaVG%2BAq2EHg%2Bit3mqztf1OtHyQumvH7WAo%2Bf0ZqzjGWiEGWBn03PgI5UWR5NdJ%2FqMpcpbfsKvZH0rqD6ef0pwanIu1PZGQPTRNndTPm2YS2MsW3K%2FILmlvba8gFVYf7WuOKPcR7rhCoGSJCM7HgLfWYNDgNuD2UsDL%2BrGkg%2Fcjsiw7HA7pl0zGIxBSaEPGBdJqWiubmrlv%2Bzyfm3%2F60upLeZ59k6o%2BvuvYYnVXWyXFG1kqZQ%2B3DriPFbwLscG9dZr7%2F7vN0tmEyDbpJioLBkcQspPQUpJVJ9d%2F7yJeyzs%3D&RelayState=https%3A%2F%2Faccounts.google.com%2FCheckCookie%3Fcontinue%3Dhttps%253A%252F%252Fwww.youtube.com%252Fsignin%253Faction_handle_signin%253Dtrue%2526app%253Ddesktop%2526hl%253Den%2526next%253Dhttps%25253A%25252F%25252Fwww.youtube.com%25252F%26service%3Dyoutube%26hl%3Den

SuMo Bot
SuMo Bot

Are you on your personal computer? Are you on VPN? If you click on google.com from here where does it take you?

jonesjulia31
jonesjulia31 Question owner

I'm on my personal computer and a VPN. When I click on that link it takes me to Google, but when I hit the sign in button it does the same reroute.

SuMo Bot
SuMo Bot

Your link takes me here. See screenshot --> https://paste.opensuse.org/38567233

Modified by jonzn4SUSE

jonesjulia31
jonesjulia31 Question owner

Yep, that's where I get sent every time!

SuMo Bot
SuMo Bot

Chosen Solution

Get off vpn and try again

jonesjulia31
jonesjulia31 Question owner

IT WORKED, THANK YOU SO MUCH!

SuMo Bot
SuMo Bot

We Jones must stick together!  ;-))