Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

FF no longer access to Belgian EID official websites (version 90.0.2)

  • 5 replies
  • 1 has this problem
  • 41 views
  • Last reply by TyDraniu
  • Locked

SuMo Bot
SuMo Bot

Since version 90.0.2 there is a problem with all our clients with the Belgian EID access to official Belgian gouverment websites. Rollback to version 89 solves the problem.

Since version 90.0.2 there is a problem with all our clients with the Belgian EID access to official Belgian gouverment websites. Rollback to version 89 solves the problem.

All Replies (6)

FredMcD
FredMcD

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


Please provide a public link (no password) that we can check out. No Personal Information Please !

SuMo Bot
SuMo Bot Question owner

Hi FredMcD,

Sorry for the late reply.

All Belgian citizens have a digital ID card. I work for the city of Tervuren and collegues use their ID card to login to official Belgian gouvernment sites.

We therefore need to install EID Belgium middleware and an Add-On in FF (EID Belgium)

Since FF version 90.0.2 we get stange error messages (annex) that the EID card reader needs to be selected. And when selecting the card reader all communication stops.

Downgrading to version 89.0 solves this problem.

FredMcD
FredMcD

This may be a bug. I called for more help.

SuMo Bot
SuMo Bot Question owner

Hi,

I noticed a new release. I'm curious if this problem has been concidered.

Greetings,

TyDraniu
TyDraniu
  • Top 10 Contributor

Hi, can you test it with mozregression? It would help us to narrow the issue.

You can also file a new bug on https://bugzilla.mozilla.org/enter_bug.cgi . The report goes straight to devs.

SuMo Bot
SuMo Bot Question owner

This question has been locked because the original author has deleted their account. While you can no longer post new replies, the existing content remains available for reference.