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my bookmarks have disappeared due to malware can I recover them?

  • 4 replies
  • 3 have this problem
  • 12 views
  • Last reply by cor-el

leercourtney
leercourtney

I tried show all book marks and recover--but only went back to earlier today.

I tried show all book marks and recover--but only went back to earlier today.

All Replies (4)

Shadow110
Shadow110

Please let us know if this solved your issue or if need further assistance.

FredMcD
FredMcD

Pkshadow said

Please let us know if this solved your issue or if need further assistance.

If what solved the issue?

FredMcD
FredMcD

What about the rest of your data? History, user settings . . . . .

Firefox automatically makes backups of the bookmarks. These are stored in the bookmarkbackups folder.

Open the Bookmarks Manager; Press the Alt or F10 key to bring up the toolbar, and select Bookmarks. Hot key is <Control> (Mac=<Command>) <Shift> B.

Once the window is open, at the top of the page, press the button labeled Import and Backup. Select Restore. From the list, pick the file you want and click it.

The backups are stored in a jsonlz4 file named something like this; bookmarks-2016-06-29_1424_enD1GTH ya0JmicnYWg4V4g==.jsonlz4

In this example; 2016-06-29 = date created, 1424 = number of entries.

cor-el
cor-el
  • Moderator

It is possible that there has been a problem with the profiles.ini file that registers profiles and that a new default profile got created.

You can check if you have orphaned profiles that aren't registered in profiles.ini and that do not show in the Firefox Profile Manager. You can check that by opening the current profile folder and go up one level.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.