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Password not working and I cant change it. so how do I log on

FredMcD replied
Shannock2010

I cleared all my history from Firefox and now I cant log back on. There is no contact number or email address to contact. I am just sent round & round in circles.

I cleared all my history from Firefox and now I cant log back on. There is no contact number or email address to contact. I am just sent round & round in circles.

All Replies (1)

Chosen Solution

Shannock2010 said

Password not working and I cant change it. so how do I log on

On to what?

Any username/password issues should be posted here with password in the heading, https://support.mozilla.org/en-US/forums/contributors