Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My inbox says there are 27 unread emails and I don't have ANY unread emails. Why is this happening?

  • 3 replies
  • 8 have this problem
  • 1 view
  • Last reply by igorok2

more options

I have checked almost every folder under my inbox and don't show any unread emails anywhere. Yet next to my Inbox in parenthesis it says (27). When new emails are downloaded, it changes. This email is on my desktop and I'm running Windows 7. The problem started last week when it was saying this: Inbox (1) and there were no unread emails. thank you for any help!

I have checked almost every folder under my inbox and don't show any unread emails anywhere. Yet next to my Inbox in parenthesis it says (27). When new emails are downloaded, it changes. This email is on my desktop and I'm running Windows 7. The problem started last week when it was saying this: Inbox (1) and there were no unread emails. thank you for any help!

All Replies (3)

more options

Have you tried going to View|Folders|Unread ?

And then View|Threads|Unread ?

more options

Oh no! I did find the unread messages and deleted them. Somehow, it deleted all my messages and now I can't find any of the messages that were in my inbox. This is my work email and I can't lose hundreds of emails! I thought they were in my trash folder, but when I moved them from the trash to inbox, it turned out to be just the spam emails. Help!

Modified by amyatedselectricalny.com2015

more options

Did you undo View|Folders|Unread  ?

To change it back to View|Folders|All ?

(PS: If this solves your problem, please mark this thread "Solved the problem".)

Modified by igorok2