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computer crashed lost mozilla bookmarks how to retrive them

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  • Last reply by cor-el

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Computer crashed and lost apps when recovered I reinstalled mozilla but lost my bookmarks. How can I recover them. I tried the help suggestions but still couldn't located bookmarks before crash. Using windows 8.1 on PC. I was able to save my files and folders. Thank you

Computer crashed and lost apps when recovered I reinstalled mozilla but lost my bookmarks. How can I recover them. I tried the help suggestions but still couldn't located bookmarks before crash. Using windows 8.1 on PC. I was able to save my files and folders. Thank you

All Replies (2)

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Hi, first open bookmarks > Show All Bookmarks > Import and Backup >Restore, and see if you have a backup there.

If not, please see - Profiles - Where Firefox stores your bookmarks, passwords and other user data.

And Recovering important data from an old profile.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

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You can check if you have a c:\Windows.old folder.

You can use this button to go to the currently used Firefox profile folder:

The "AppData" folder in Windows Vista and later Window 7+ versions and the "Application Data" folder in XP/Win2K are hidden folders.