Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

why can't i download firefox?

  • 2 replies
  • 9 have this problem
  • 3 views
  • Last reply by James

more options

i have been trying to download fire fox and it just keeps saying it is downloading! how long does it take?

i have been trying to download fire fox and it just keeps saying it is downloading! how long does it take?

Chosen solution

Hello,

Downloading Firefox should take less than 5 minutes depending on your internet plan. May I ask, what browser are you using to download Firefox?

Cheers,

Snowycats

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

Hello,

Downloading Firefox should take less than 5 minutes depending on your internet plan. May I ask, what browser are you using to download Firefox?

Cheers,

Snowycats

more options

Are you getting this duuring installing with the small stub installer? or during download of file?

Try downloading the full setup. www.mozilla.org/firefox/all/