Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird is deleting all of the emails throughout my whole email account including ones which were in folders. How do I stop this?

  • 1 reply
  • 2 have this problem
  • 14 views
  • Last reply by Matt

more options

Yesterday Thunderbird started to delete all emails in my account. Leaving only the most recent email in all of the folders including inbox. Please help me stop this, I have a lot of important documents which have been wiped out.

Yesterday Thunderbird started to delete all emails in my account. Leaving only the most recent email in all of the folders including inbox. Please help me stop this, I have a lot of important documents which have been wiped out.

All Replies (1)

more options

If your account is POP, check that the setting in Tools menu (ALt+T) > Account settings > disk space is not set to automatically delete messages based on age or total.