Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

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Kuaave

Canceled VPN, want my refund

  • 2 Mbohovái
  • 0 oguereko ko apañuãi
  • 10 Hecha
  • Mbohovái ipaháva James

wcfbin
wcfbin

I purchased Mozilla VPN (new customer) on February 7th. I canceled my VPN subscription yesterday (February 17th). When I signed up I was told that I have a 30 day grace period to get my money back. How do I get my money back?

I purchased Mozilla VPN (new customer) on February 7th. I canceled my VPN subscription yesterday (February 17th). When I signed up I was told that I have a 30 day grace period to get my money back. How do I get my money back?

Opaite Mbohovái (2)

TyDraniu
TyDraniu
  • Top 10 Contributor

Hi

The product that you refer to is one of our premium products. In order to get premium support from a dedicated agent, please submit your question here: Mozilla VPN

James
James
  • Moderator
  • Top 10 Contributor

See also https://support.mozilla.org/en-US/kb/how-do-i-request-refund-mozilla-vpn as it may answer your question.

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