
lost all bookmarks and FYI's didn't help
i've tried the self helps but nothing has been successful. running version 139.0.4
Opaite Mbohovái (1)
Sorry to hear about this problem. Is your other Firefox data -- such as saved logins, new tab page shortcuts, custom toolbar layout -- still present, or is Firefox a blank slate?
If you haven't already, could you quit Firefox and do a normal MacOS shutdown and restart to complete any pending updates and release any file locks.
If Firefox again starts up without your bookmarks, could you check whether your stuff is available in a different profile using the steps in the following article: Recover lost or missing Bookmarks.
If Firefox mentions that there is a problem with bookmarks/history, or you can't add a new bookmark:
Let us know what you get when you run the "Verify Integrity" diagnosis and repair function. That's here:
Open Firefox's Troubleshooting Information page using any of these methods:
- "3-bar" menu button > Help > More Troubleshooting Information
- (menu bar) Help > More Troubleshooting Information
- type or paste about:support in the address bar and press Return
Near the bottom, there is a section titled Places Database -- that's the file which stores history and bookmarks. Click the button labeled Verify Integrity. There may be a 10-15 second delay before results appear.
If all is well, the report that appears below the button should start with:
> Task: checkIntegrity + The places.sqlite database is sane + The favicons.sqlite database is sane > Task: invalidateCaches + The caches have been invalidated > Task: checkCoherence + The database is coherent
Does yours say that, or something else? You can select and copy the report, and then paste it into a reply for review and comment. Further down the list, there will be a record count for moz_bookmarks which hopefully is a fairly large number.