What product is this about? See: *https://support.mozilla.org/en-US/

''<p>nitenursejp67 [[#question-1437145|said]]</p>'' <blockquote>I subscribed to Firefox but never downloaded. I desire to cancel subscription Why is cancellation so very difficult? Easy to sign up, impossible to cancel. </blockquote> You posted this in the (desktop) Firefox web browser (for Windows, macOS, Linux) section. The Firefox web browsers (including for Android and iOS) are 100% free to use as there is no subscription or other costs to use them Perhaps you are referring to Hubs, Firefox Relay, Mozilla VPN, MDN Plus or Pocket premium as there are subscriptions for those. The links below are where to post to get support. [https://support.mozilla.org/en-US/questions/new/firefox-private-network-vpn/form Mozilla VPN] [https://support.mozilla.org/en-US/questions/new/mdn-plus/form MDN Plus] [https://support.mozilla.org/en-US/questions/new/relay/form Relay] [https://support.mozilla.org/en-US/questions/new/pocket/form Pocket] [https://support.mozilla.org/en-US/questions/new/hubs/form Hubs]