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Hello fellow Thunderbirds,

I have been using Thunderbird for years and had thousands of emails in quite a few folders, with a shit-tonne of filters etc. My emails were running pretty well. I only use two addresses, but the folders help manage everything.

I just got a new computer last week. Prior to switching over to the new computer I read through the 'Export your Thunderbird Profile' help page, and the 'Move Thunderbird data to a new computer' pages. I've tried to follow all the info there (with a glitch, explained below).

I am using a Windows system and have gone from Win10 to Win11.

I have the following data:

• Mozilla Maintenance Service (in Program Files (x86) ).
• Mozilla Thunderbird (in Program Files (x86) )
• Thunderbird (In Users/Username/AppData/Local/Thunderbird) (Contains 'profile' and 'updates'

I tried to swap the above data into the same spots on the new computer, but alas, it's not working. I *may*, however, have fucked it up myself...

So... When I got the new computer, I immediately downloaded Firefox, but, alas, I entered my email's details before closing it down. It did download a few off the server, but only a day's worth (before I realised I screwed up).

As soon as I realised I'd mucked up, I uninstalled Thunderbird and deleted the files on the new computer (you know how when you download it doesn't always remove all the stuff, so I tried to do this).

I reinstalled Thunderbird, but closed it prior to loading the email addresses on (as instructed). I then transferred all the above data into the corresponding file areas on the new computer. However, everytime I try to run the program it just goes to the standard open screen (with the popup that prompts you to enter your email addresses and details into it - see image, below, in case I'm not explaining it right).

Anyway, I'd appreciate any help you might be able to give me as I'm desperate to get my emails running again and have access to all the saved emails which were in my system. Kindly. Larysa.

Hi all

I have the good C:drive out of a failed computer which is now unusable, with my profiles on for that PC. They go back a while and are useful for referring to. There is some important information there. How do I move them to the current PC? N.B. I have been using the current PC for a couple of weeks and already have quite a few emails on it which I would like to keep.

Suggestions please Thank you Keith

I’m asking for an update: regarding the total message count, folders with no messages now show a dash, which is really confusing. Could this be fixed so that a dash doesn't appear when there are 0 messages? Before the update, it wasn't like that—it used to show the message count, and there was no dash when there were no messages.

I have been asking for this for at least 20 versions now: the backup and restore function—which is supposed to work when setting up a fresh Windows 11 installation, for example—fails to carry over certain settings. Specifically, things like the "Participants," "Date," and "Name" columns, the sort arrows (up/down), and other menu column settings aren't restored correctly. View settings—such as grouping vs. non-grouping or hidden columns—are also lost; after restoring, you have to manually set up all the columns and date ordering again yourself.

Problem 3

When I type a name into the address book and it appears, I have to click next to the name. However, if I click straight into the text field to start writing and then try to send something, a different contact from the address book might appear instead. This is a bug. For example, I typed in "Mom," but instead of clicking next to the name, I clicked into the text field, and my boss ended up receiving the email—it was embarrassing. Could there be a setting so that when an address book name appears and you jump straight to the text field, that name stays selected instead of switching to a different address book entry?

I have many years and email accounts on my old WIN10 workstation running all POP installations.

I have a new workstation with WIN11. Is it possible to install TB on my new workstation with my accounts installed as IMAP and keep the same folder configuration? I have many email folders and filters setup on the old workstation installation.

I would appreciate any installation recommendations. I've been using TB for years and would like to keep as much of the current configuration as possible.

The method I found successful in creating my Thunderbird profile on a new PC was different from the posted method. I hope this method helps others. Both Ubuntu 24.04.4 Mate and Thunderbird 155.0/ On the source PC I copied the .thunderbird folder to a USB drive. On the destination PC I opened the thunderbird folder (not hidden). Copied 123xyz.default and 456pqr.default-esr to this folder. Replaced profiles.ini with profiles.ini from the source PC. Opened Thunderbird and found my familiar experience.

I cannot see imported bookmarks from previous browser after reformatting. I exported old bookmarks to a html file. It shows 'bookmarks imported successfully' but there is nothing in the bookmarks toolbar.

Moved my thunderbird account to my new lap top using %appdata% . All has transferred but it is not letting me put in the passwords for imap and smtp. I checked on the old laptop, and I do have them correct. Any help would be lovely. I can access my gmail account online if I have to.

I purchased a new computer and I saved all my bookmarks from my old computer, as directed in the instructions into a html file and put it on a flash drive. When I go thru the suggested process to import these files from the flash drive, they do not go into the main 'bookmarks toolbar folder in the bookmarks drop down, they install as a separate file in the last section at the bottom as a separate file. Every time I attempt to import the html file of old bookmarks, it goes in the 4th section of the bookmarks drop down as a new folder called ' bookmarks toolbar'. Example: if I import the html file 10 times I then have 10 new 'bookmarks toolbar' folders in the 4th section. As I had before... for several years... I want all my book marks in the drop down tab in the 3rd section (see attachment) 'bookmarks toolbar' which sits just above the 'other bookmarks' file... not in a folder below in the 4th section. Help...

I'm sorry I thought I sent my message all right so my messages I was I was wondering if there's any way I could copy all my bookmarks and websites from Yandex browser I've got a bunch of them and I thought that you and it was really really good for the kind of stuff that I wanted to watch and look at and find and create but you're oh my God your brows are so much cooler so much better I was wondering cuz like you know when I switch to a new device as long as you turn on certain setting in your app when the one that you got currently it'll be there no matter what device you open the app in the future it's All saints but I wanted to see if I can move it to your browser instead of using the Andy's browser at all!

Someone suggested BetterBird would be better for me than Thunderbird, but I'm not sure it was the right decision. They said I should be able to just open Thunderbird and it should work as they have the same base code, but it doesn't. Any ideas? I have 8 email accounts, so I'd hate to start from scratch.

I wish to back-up my Thunderbird profile, but apparently, I am to find an "export tool" under the "tools" menu. Unfortunately the option to 'export' does not appear in the list [but "import" does...!]

My old Widows 10 computer died. All I have left of it is the last full Acronis 2020 backup. I have installed Thunderbird on my new Windows 11 computer and want to restore my Profile data from the backup. How do I find them? Have been searching for days and can't find anything like in your profiles help article.

If I can't recover the data can you at least send me my current license key?

I have been using Thunderbird on my PC for years and when I got my last PC, I found a article to help me move my files. I am now looking for instructions on how to move my Thunderbird files from the PC to the Mac so I can continue using it as I have been.

I am trying to run Thunderbird on my laptop. I currently have it on my PC and my Phone. I just installed Thunderbird on my laptop and zipped my profile (60GB). I tried to open the zip file to make sure it was good. I could not open it, so i did not transfer it. I was looking for an easy way to get all my email accounts and passwords onto my Laptop. I would appreciate any help. Thanks! Kelly