Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

in last two weeks Thunderbird freezes all the time from when first opened

  • 6 respostas
  • 2 have this problem
  • 2 views
  • Last reply by christ1

more options

when I open Thunderbird new mail shows but the screen freezes. If I wait I can click to open mail but it then freezes again immediately so not able to open any mail or to send new messages. After a year of using, this is a new problem in the last two weeks. Nothing else on my laptop has been changed in that time. Please help!

when I open Thunderbird new mail shows but the screen freezes. If I wait I can click to open mail but it then freezes again immediately so not able to open any mail or to send new messages. After a year of using, this is a new problem in the last two weeks. Nothing else on my laptop has been changed in that time. Please help!

All Replies (6)

more options

What is your anti-virus software?

more options

MacAfee. This is provided by our ISP and there has been no change to this since moving to ISP in Feb 2013. The TBird problem is recent

more options
more options

MacAfee. This is provided by our ISP and there has been no change to this since moving to ISP in Feb 2013. The TBird problem is recent

when I go to extensions it tells me "you do not have any addons of this type installed. Do you have any other ideas? I don't understand the instructions about disabling scanning of Tbird folders. Is that in MacAfee? Don't know what a systray icon is!

more options

am on Thunderbird 24.4.0

more options

Yes, it's in McAfee. Please ask in a McAfee forum for help.