Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Arquivado

Thunderbird Format problem

rsx11m replied
morshed027

some 1 send me mail from outlook 2003 ashtml format in my Thunderbird,but i can't see it in original format,its seems huge line spacing & wrap text doesn't sho.

some 1 send me mail from outlook 2003 ashtml format in my Thunderbird,but i can't see it in original format,its seems huge line spacing & wrap text doesn't sho.

All Replies (3)

some 1 send me mail from outlook 2003 as html format in my Thunderbird,but i can't see it in original format,its seems huge line spacing & wrap text doesn't show.how can i see this mail in original format?

You probably are seeing it in its original format.

I use the settings in Thunderbird (and Firefox) to set content to how I want to see it, not as the sender wished. After all, it's the requirements of MY eyesight that need to be satisfied, not theirs.

Tools|Options|Display|Formatting→Advanced

Select the appropriate region at the top (Western and Unicode will be usually be important to most English speakers) and set what fonts you like, and their sizes. Setting a minimum font size is useful, and I prefer to not allow messages/pages to choose their own fonts.

When you have finished, make sure the default font shown at

Tools|Options|Display|Formatting→Default font:

…is correct. If the last fonts page you looked at used an infrequently used font, it may have "stuck" as the default.

More here: http://www.ramsden.org.uk/9_Type_sizes.html

A quick and temporary fix might be to view it as plain text:

View|Message Body As|Plain Text

Zenos modificouno o

As a compromise between "Original" and "Plain Text" you can try "Simple HTML" which removes some but not all formatting. Microsoft Office uses quite a few proprietary styles and non-standard HTML encoding, thus may confuse other e-mail clients. The same applies to plain-text messages where they came up with their own encoding for "soft" line breaks rather than using published standards.