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Why do imbeded JW Player videos play green or black & white?

  • 2 respostas
  • 2 have this problem
  • 26 views
  • Last reply by allymac1314

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Recently, my football club's website match highlight videos have stopped playing in colour, but have instead started playing either black and white or with a green tinge. I've followed all the fixes I can see without any success. The videos play OK in IE and Chrome, just not Firefox 23.

Please help if possible.

Recently, my football club's website match highlight videos have stopped playing in colour, but have instead started playing either black and white or with a green tinge. I've followed all the fixes I can see without any success. The videos play OK in IE and Chrome, just not Firefox 23. Please help if possible.

Chosen solution

Try to disable hardware acceleration in Firefox.

You can check for problems with current Flash plugin versions and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
  • disable hardware acceleration in the Flash plugin
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All Replies (2)

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Chosen Solution

Try to disable hardware acceleration in Firefox.

You can check for problems with current Flash plugin versions and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
  • disable hardware acceleration in the Flash plugin
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Thank you so much Cor-el! I disabled the hardware acceleration and it's now in full colour again with no interference :)