How to remove www.googleadservices.com from my web searches.
When I go into Firefox to make a search, I'm continually getting the message:
"Unable to connect:
Firefox can't establish a connection to the server at www.googleadservices.com. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web."Firefox can't establish a connection to the server at www.googleadservices.com."
I've tried numerous ways & run different anti virus programs including my installed Norton AV. I have deleted all cookies & emptied the cache, but I'm still getting the same message. Please help!
All Replies (8)
Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information such as bookmarks and history. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
To Reset Firefox do the following:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Refresh Firefox - reset add-ons and settings article.
Did this fix your problems? Please report back to us!
Thank you.
I reset & updated Firefox & still have the same problem www.googleadservices.com stopping my searches.
I have also noticed that my Norton Vunerability Protection 11.3.0.9-5 has disabled, saying it is not compatible withe Firefox 22.0
Help please!
install the Search Reset Tool. and delete a possible user.js file
I have installed the 'Search Reset Tool' & still have the same problem.
Can anyone help me please!
- Microsoft Safety Scanner
- MalwareBytes' Anti-Malware
- TDSSKiller - AntiRootkit Utility
- Hitman Pro
- ESET Online Scanner
Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the Troubleshoot Firefox issues caused by malware article.
Did this fix your problems? Please report back to us!
I have run all the above cleaners, plus adwCleaner & my computer is clear of virus' , trogans etc. But I still have www.googleadservices.com taking over some of my searches. Are there any more suggestions for me please?
Add google as a searchengine again may work
Thank you very much Waka_Flocka_Flame for your patience, your last suggestion seems to have resolved my problem.