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Gmail doesn`t work in firefox

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PLEASE, I WOULD LIKE TO KNOW WHY GMAIL DOESN`T OPEN IN FIREFOX 15. IT DOES NOT COMPLETE THE LOAD OF THE PAGE.

WE HAVE 600 COMPLAINTS ABOUT THIS ISSUE! SOLVE IT PLEASE MOZILLA!

PLEASE, I WOULD LIKE TO KNOW WHY GMAIL DOESN`T OPEN IN FIREFOX 15. IT DOES NOT COMPLETE THE LOAD OF THE PAGE. WE HAVE 600 COMPLAINTS ABOUT THIS ISSUE! SOLVE IT PLEASE MOZILLA!

Chosen solution

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
Ler a resposta no contexto 👍 9

All Replies (2)

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Chosen Solution

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
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The problem was solved! Thanks!