Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 resposta
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

more options

Hi,

Been experiencing crashing since yesterday. Impossible to open Firefox.

Note that I meet all the criteria (updated Firefox, updated OS X, etc.) except I have no anti-spyware - never been advised to have one since I have a Mac.

Crashes in safe mode. Checked out your Latest Firefox Issues, but I don't have any of those problems.

So am seeking help with my crash ID.

Thank you.

Zahra

Hi, Been experiencing crashing since yesterday. Impossible to open Firefox. Note that I meet all the criteria (updated Firefox, updated OS X, etc.) except I have no anti-spyware - never been advised to have one since I have a Mac. Crashes in safe mode. Checked out your Latest Firefox Issues, but I don't have any of those problems. So am seeking help with my crash ID. Thank you. Zahra

All Replies (1)

more options

Try to disable hardware acceleration in Firefox.

You can also do a check for corrupted and duplicate fonts and other font issues: