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Firefox (10.0.2 Mac OS 10.7.3) does not correctly download files with suffix .ciw (XXXX.ciw). What setting must I change to fix this?

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  • 11 have this problem
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  • Last reply by johngar

johngar
johngar
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attempt to download files XXXX.ciw (from WebofScience) gets the error message

Download Error /users/...xxx.ciw could not be opened because an unknown error occurred. Try saving to disk...

Saving to disk did not provide a file recognizable by EndNote. All of this worked with Safari.

What setting must I change to fix this?

attempt to download files XXXX.ciw (from WebofScience) gets the error message Download Error /users/...xxx.ciw could not be opened because an unknown error occurred. Try saving to disk... Saving to disk did not provide a file recognizable by EndNote. All of this worked with Safari. What setting must I change to fix this?

Chosen solution

Thanks for the tip. I had to trash the mime.types.rdf file, but that did the job.

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All Replies (2)

Luke
Luke
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You might try https://support.mozilla.org/en-US/kb/Unable%20to%20download%20or%20save%20files?s=firefox+download+unknown+error&r=0&e=sph&as=s#w_choose-a-valid-download-folder-in-safari-preferences or some of the other suggestions on that article.

johngar
johngar Question owner
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Chosen Solution

Thanks for the tip. I had to trash the mime.types.rdf file, but that did the job.