Cannot delete "cookies" listed under "tools" tab even with all boxes correctly checked
When I go to "Tools" and click "view cookies", a large list of cookies is displayed. No matter what I do, cannot get the cookies deleted. If I try to delete one at-a-time, it seems to work, but then the same cookie appears on the list once I click on a different cookie. I have set everything to be deleted, under the "Options" tab, when FireFox is closed, yet the cookies remain.
Chosen solution
Do you have an extension like TACO (Abine) or TrackerBlock that maintains a set of OPT-OUT cookies?
- Targeted Advertising Cookie Opt-Out (TACO): https://addons.mozilla.org/firefox/addon/targeted-advertising-cookie-op/
- TrackerBlock: https://addons.mozilla.org/firefox/addon/trackerblock/
- Beef Taco (Targeted Advertising Cookie Opt-Out): https://addons.mozilla.org/firefox/addon/beef-taco-targeted-advertising/
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.org/kb/Safe+Mode
All Replies (5)
Have you tried to restart Firefox?
If so, try restarting on Diagnose Firefox issues using Troubleshoot Mode. It doesn't sound normal at all.
Let us know if it works.
Chosen Solution
Do you have an extension like TACO (Abine) or TrackerBlock that maintains a set of OPT-OUT cookies?
- Targeted Advertising Cookie Opt-Out (TACO): https://addons.mozilla.org/firefox/addon/targeted-advertising-cookie-op/
- TrackerBlock: https://addons.mozilla.org/firefox/addon/trackerblock/
- Beef Taco (Targeted Advertising Cookie Opt-Out): https://addons.mozilla.org/firefox/addon/beef-taco-targeted-advertising/
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.org/kb/Safe+Mode
Went right to the Trackerblock extension and thought everything was checked correctly. Your suggestion of checking the Opt-Out was right on. Once I un-checked the box for Opt-Out, I was able to delete cookies as before.
Thanks !!
Started FireFox several times without improving results to delete cookies. I also tried FireFox in Safe Mode, and that did help, but where to find the problem (my time is limited due to work). I'm sure I changed something in the past 1-1/2 weeks that changed the cookie setting, but what. I'll keep searching.
Thanks
If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted.
Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.