Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I didn't finish the 8.01 upgrade, but firefox turned off some add-ons anyway. How do I know if I'm running 8.01?

more options

I chose the apps/add-ons I wanted to keep, clicked next, and when I found out Norton security wouldn't work, I clicked the X (close button), thinking the update would NOT finish. But now I've lost my centurylink add-on, and I suspect my norton security. How do I get the pre-update version back?

I chose the apps/add-ons I wanted to keep, clicked next, and when I found out Norton security wouldn't work, I clicked the X (close button), thinking the update would NOT finish. But now I've lost my centurylink add-on, and I suspect my norton security. How do I get the pre-update version back?

All Replies (1)

more options

Chosen Solution