Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

ad blocker

  • 1 resposta
  • 1 has this problem
  • 45 views
  • Last reply by cor-el

more options

When I try to open certain pages, I get the following message: "Please, disable your ad blocker!" I´ve tried, but I couldn't find this "ad blocker" to disable it. Could you hekp me with this problem? Thank you. Regards.

When I try to open certain pages, I get the following message: "Please, disable your ad blocker!" I´ve tried, but I couldn't find this "ad blocker" to disable it. Could you hekp me with this problem? Thank you. Regards.

All Replies (1)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).