Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Resolto

is firefox blocking my pc from connecting to amazon

Awful7

unable to connect to amazon. is able to connect to all other sites

unable to connect to amazon. is able to connect to all other sites

All Replies (2)

Hi there, are you able to connect to amazon using other browsers?

Chosen Solution

I see in the troubleshooting log that Norton 360 is involved — would turning off its "Safe Web" feature in Norton's settings resolve this connectivity issue?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.