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Thunderbird crashes repeatedly within a minute or after launched. (locked duplicate)

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miles17
miles17

Hello -- I'm hoping someone will be able to help!

I'm running Thunderbird 140.9.1esr (32-bit) on Windows 10 Pro version 22H2 (OS Build 19045.6466) with an Intel Core i7 processor.

Thunderbird suddenly started crashing repeatedly since yesterday. It ran long enough for me to install version 140.9.1esr, but still crashes repeatedly within a couple minutes of running the application, even if I don't do anything such as trying to reply to a message.

Please see below what I get in the Windows Event Viewer, pretty much the same for each crash. I have also pasted the contents of the following file (the others mentioned above don't exist).

C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppHang_thunderbird.exe_5d8d3f9d863d0b28eacbd2a393cdc3d04ef559_c250478b_deffcb88-26f8-4204-bffd-7e6fd5a2ea88

I've gone to Troubleshooting Information, I've "cleared startup cache", I've tired "Troubleshoot Mode" and still Thunderbird crashes. There's nothing in Crash Reports.

Any help would be truly appreciated!

Best regards,

Miles Montelius

==========

The program thunderbird.exe version 140.9.1.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel. 

Process ID: 2fe4
Start Time: 01dcc9b06a74fe27
Termination Time: 19
Application Path: C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe
Report Id: 1f27bed4-950e-4cf2-b2be-0e17b3c5bff0
Faulting package full name: 
Faulting package-relative application ID: 
Hang type: Unknown
===========

Fault bucket 2206417569010378635, type 5 Event Name: AppHangB1 Response: Not available Cab Id: 0

Problem signature: P1: thunderbird.exe P2: 140.9.1.0 P3: 69d0a82a P4: aa1e P5: 134217728 P6: P7: P8: P9: P10:

Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1ECA.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1EDB.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1EE9.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1F19.tmp.txt \\?\C:\Users\Miles\AppData\Local\Temp\WER2554.tmp.appcompat.txt

These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppHang_thunderbird.exe_5d8d3f9d863d0b28eacbd2a393cdc3d04ef559_c250478b_deffcb88-26f8-4204-bffd-7e6fd5a2ea88

Analysis symbol: Rechecking for solution: 0 Report Id: 1f27bed4-950e-4cf2-b2be-0e17b3c5bff0 Report Status: 268435456 Hashed bucket: 6bb25f0f2ae99d39de9ec516c30b678b Cab Guid: 0

================================= Report.wer

Version=1 EventType=AppHangB1 EventTime=134203853995104936 ReportType=3 Consent=1 UploadTime=134203854012764044 ReportStatus=268435456 ReportIdentifier=deffcb88-26f8-4204-bffd-7e6fd5a2ea88 IntegratorReportIdentifier=1f27bed4-950e-4cf2-b2be-0e17b3c5bff0 Wow64Host=34404 Wow64Guest=332 NsAppName=thunderbird.exe OriginalFilename=thunderbird.exe AppSessionGuid=00002fe4-0001-0089-27fe-746ab0c9dc01 TargetAppId=W:00069140475b22fa6eb7e8a09288ccaa9eed00000000!0000296d4ceec558ce2477919ca1d55d16c4eb0ece48!thunderbird.exe TargetAppVer=2026//04//04:05:56:58!6df25!thunderbird.exe BootId=4294967295 TargetAsId=1039 IsFatal=1 EtwNonCollectReason=1 Response.BucketId=6bb25f0f2ae99d39de9ec516c30b678b Response.BucketTable=5 Response.LegacyBucketId=2206417569010378635 Response.type=4 Sig[0].Name=Application Name Sig[0].Value=thunderbird.exe Sig[1].Name=Application Version Sig[1].Value=140.9.1.0 Sig[2].Name=Application Timestamp Sig[2].Value=69d0a82a Sig[3].Name=Hang Signature Sig[3].Value=aa1e Sig[4].Name=Hang Type Sig[4].Value=134217728 DynamicSig[1].Name=OS Version DynamicSig[1].Value=10.0.19045.2.0.0.256.48 DynamicSig[2].Name=Locale ID DynamicSig[2].Value=2057 DynamicSig[22].Name=Additional Hang Signature 1 DynamicSig[22].Value=aa1ee6b70f5730e6b2c3407f0286853a DynamicSig[23].Name=Additional Hang Signature 2 DynamicSig[23].Value=d531 DynamicSig[24].Name=Additional Hang Signature 3 DynamicSig[24].Value=d5313f546285bab3fbd31e098595851c DynamicSig[25].Name=Additional Hang Signature 4 DynamicSig[25].Value=aa1e DynamicSig[26].Name=Additional Hang Signature 5 DynamicSig[26].Value=aa1ee6b70f5730e6b2c3407f0286853a DynamicSig[27].Name=Additional Hang Signature 6 DynamicSig[27].Value=d531 DynamicSig[28].Name=Additional Hang Signature 7 DynamicSig[28].Value=d5313f546285bab3fbd31e098595851c UI[3]=Thunderbird is not responding UI[4]=If you close the program, you might lose information. UI[5]=Close the program UI[6]=Close the program UI[7]=Close the program LoadedModule[0]=C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll LoadedModule[4]=C:\WINDOWS\System32\USP10.dll LoadedModule[5]=C:\WINDOWS\System32\ADVAPI32.dll LoadedModule[6]=C:\Program Files (x86)\Mozilla Thunderbird\mozglue.dll LoadedModule[7]=C:\WINDOWS\System32\msvcrt.dll LoadedModule[8]=C:\WINDOWS\System32\sechost.dll LoadedModule[9]=C:\WINDOWS\System32\RPCRT4.dll LoadedModule[10]=C:\WINDOWS\System32\bcrypt.dll LoadedModule[11]=C:\WINDOWS\System32\ucrtbase.dll LoadedModule[12]=C:\Program Files (x86)\Mozilla Thunderbird\VCRUNTIME140.dll LoadedModule[13]=C:\WINDOWS\System32\CRYPT32.dll LoadedModule[14]=C:\Program Files (x86)\Mozilla Thunderbird\MSVCP140.dll LoadedModule[15]=C:\WINDOWS\System32\GDI32.DLL LoadedModule[16]=C:\WINDOWS\SYSTEM32\CRYPTBASE.dll LoadedModule[17]=C:\WINDOWS\System32\win32u.dll LoadedModule[18]=C:\WINDOWS\System32\gdi32full.dll LoadedModule[19]=C:\WINDOWS\System32\msvcp_win.dll LoadedModule[20]=C:\WINDOWS\System32\USER32.dll LoadedModule[21]=C:\WINDOWS\System32\IMM32.DLL LoadedModule[22]=C:\WINDOWS\System32\bcryptPrimitives.dll LoadedModule[23]=C:\Program Files (x86)\Mozilla Thunderbird\nss3.dll LoadedModule[24]=C:\WINDOWS\SYSTEM32\WSOCK32.dll LoadedModule[25]=C:\WINDOWS\System32\WS2_32.dll LoadedModule[26]=C:\Program Files (x86)\Mozilla Thunderbird\gkcodecs.dll LoadedModule[27]=C:\Program Files (x86)\Mozilla Thunderbird\lgpllibs.dll LoadedModule[28]=C:\Program Files (x86)\Mozilla Thunderbird\xul.dll LoadedModule[29]=C:\WINDOWS\System32\shcore.dll LoadedModule[30]=C:\WINDOWS\System32\combase.dll LoadedModule[31]=C:\WINDOWS\System32\WINTRUST.dll LoadedModule[32]=C:\WINDOWS\SYSTEM32\ktmw32.dll LoadedModule[33]=C:\WINDOWS\SYSTEM32\VERSION.dll LoadedModule[34]=C:\WINDOWS\SYSTEM32\PROPSYS.dll LoadedModule[35]=C:\WINDOWS\SYSTEM32\ncrypt.dll LoadedModule[36]=C:\WINDOWS\System32\MSASN1.dll LoadedModule[37]=C:\WINDOWS\SYSTEM32\NTASN1.dll LoadedModule[38]=C:\WINDOWS\SYSTEM32\ntmarta.dll LoadedModule[39]=C:\WINDOWS\SYSTEM32\kernel.appcore.dll LoadedModule[40]=C:\WINDOWS\system32\uxtheme.dll LoadedModule[41]=C:\WINDOWS\System32\OLEAUT32.dll LoadedModule[42]=C:\WINDOWS\System32\psapi.dll LoadedModule[43]=C:\WINDOWS\SYSTEM32\dwrite.dll LoadedModule[44]=C:\WINDOWS\SYSTEM32\dbghelp.dll LoadedModule[45]=C:\WINDOWS\SYSTEM32\dbgcore.DLL LoadedModule[46]=C:\WINDOWS\System32\SHELL32.dll LoadedModule[47]=C:\WINDOWS\System32\windows.storage.dll LoadedModule[48]=C:\WINDOWS\System32\Wldp.dll LoadedModule[49]=C:\WINDOWS\System32\shlwapi.dll LoadedModule[50]=C:\WINDOWS\System32\ole32.dll LoadedModule[51]=C:\WINDOWS\SYSTEM32\profapi.dll LoadedModule[52]=C:\WINDOWS\SYSTEM32\WINMM.dll LoadedModule[53]=C:\WINDOWS\System32\clbcatq.dll LoadedModule[54]=C:\WINDOWS\system32\napinsp.dll LoadedModule[55]=C:\WINDOWS\system32\pnrpnsp.dll LoadedModule[56]=C:\Windows\System32\Windows.UI.dll LoadedModule[57]=C:\Windows\System32\WindowManagementAPI.dll LoadedModule[58]=C:\Windows\System32\InputHost.dll LoadedModule[59]=C:\Windows\System32\TextInputFramework.dll LoadedModule[60]=C:\WINDOWS\SYSTEM32\wintypes.dll LoadedModule[61]=C:\WINDOWS\SYSTEM32\twinapi.appcore.dll LoadedModule[62]=C:\Windows\System32\CoreMessaging.dll LoadedModule[63]=C:\Windows\System32\CoreUIComponents.dll LoadedModule[64]=C:\WINDOWS\system32\wshbth.dll LoadedModule[65]=C:\WINDOWS\System32\netprofm.dll LoadedModule[66]=C:\WINDOWS\system32\NLAapi.dll LoadedModule[67]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL LoadedModule[68]=C:\WINDOWS\System32\mswsock.dll LoadedModule[69]=C:\WINDOWS\SYSTEM32\DNSAPI.dll LoadedModule[70]=C:\WINDOWS\System32\NSI.dll LoadedModule[71]=C:\WINDOWS\System32\winrnr.dll LoadedModule[72]=C:\Windows\System32\Windows.UI.Immersive.dll LoadedModule[73]=C:\WINDOWS\System32\npmproxy.dll LoadedModule[74]=C:\WINDOWS\SYSTEM32\WINNSI.DLL LoadedModule[75]=C:\WINDOWS\SYSTEM32\dhcpcsvc6.DLL LoadedModule[76]=C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL LoadedModule[77]=C:\Program Files (x86)\Mozilla Thunderbird\softokn3.dll LoadedModule[78]=C:\Program Files (x86)\Mozilla Thunderbird\freebl3.dll LoadedModule[79]=C:\WINDOWS\System32\MSCTF.dll LoadedModule[80]=C:\WINDOWS\System32\MMDevApi.dll LoadedModule[81]=C:\WINDOWS\System32\DEVOBJ.dll LoadedModule[82]=C:\WINDOWS\System32\cfgmgr32.dll LoadedModule[83]=C:\WINDOWS\SYSTEM32\AUDIOSES.DLL LoadedModule[84]=C:\WINDOWS\SYSTEM32\powrprof.dll LoadedModule[85]=C:\WINDOWS\SYSTEM32\UMPDC.dll LoadedModule[86]=C:\WINDOWS\System32\SETUPAPI.dll LoadedModule[87]=C:\Windows\System32\wscapi.dll LoadedModule[88]=C:\WINDOWS\System32\urlmon.dll LoadedModule[89]=C:\WINDOWS\System32\iertutil.dll LoadedModule[90]=C:\WINDOWS\System32\srvcli.dll LoadedModule[91]=C:\WINDOWS\System32\netutils.dll LoadedModule[92]=C:\Windows\System32\Windows.Globalization.dll LoadedModule[93]=C:\Windows\System32\bcp47mrm.dll LoadedModule[94]=C:\Windows\System32\Bcp47Langs.dll LoadedModule[95]=C:\WINDOWS\SYSTEM32\dxgi.dll LoadedModule[96]=C:\WINDOWS\SYSTEM32\dwmapi.dll LoadedModule[97]=C:\WINDOWS\SYSTEM32\dcomp.dll LoadedModule[98]=C:\WINDOWS\SYSTEM32\mscms.dll LoadedModule[99]=C:\WINDOWS\SYSTEM32\ColorAdapterClient.dll LoadedModule[100]=C:\WINDOWS\SYSTEM32\USERENV.dll LoadedModule[101]=C:\WINDOWS\system32\twinapi.dll LoadedModule[102]=C:\WINDOWS\SYSTEM32\WTSAPI32.dll LoadedModule[103]=C:\WINDOWS\SYSTEM32\WINSTA.dll LoadedModule[104]=C:\WINDOWS\system32\directmanipulation.dll LoadedModule[105]=C:\WINDOWS\SYSTEM32\d2d1.dll LoadedModule[106]=C:\WINDOWS\SYSTEM32\XmlLite.dll LoadedModule[107]=C:\WINDOWS\system32\dataexchange.dll LoadedModule[108]=C:\WINDOWS\system32\d3d11.dll LoadedModule[109]=C:\WINDOWS\system32\explorerframe.dll LoadedModule[110]=C:\Windows\System32\OneCoreUAPCommonProxyStub.dll LoadedModule[111]=C:\Program Files (x86)\Mozilla Thunderbird\rnp.dll LoadedModule[112]=C:\WINDOWS\System32\WININET.dll LoadedModule[113]=C:\WINDOWS\SYSTEM32\SspiCli.dll LoadedModule[114]=C:\WINDOWS\SYSTEM32\ondemandconnroutehelper.dll LoadedModule[115]=C:\WINDOWS\SYSTEM32\winhttp.dll LoadedModule[116]=C:\Windows\System32\rasadhlp.dll LoadedModule[117]=C:\WINDOWS\System32\fwpuclnt.dll LoadedModule[118]=C:\WINDOWS\SYSTEM32\avrt.dll LoadedModule[119]=C:\Windows\System32\Windows.Security.Integrity.dll LoadedModule[120]=C:\WINDOWS\SYSTEM32\LINKINFO.dll LoadedModule[121]=C:\Windows\System32\OneCoreCommonProxyStub.dll LoadedModule[122]=C:\WINDOWS\SYSTEM32\ntshrui.dll LoadedModule[123]=C:\WINDOWS\SYSTEM32\cscapi.dll LoadedModule[124]=C:\WINDOWS\SYSTEM32\policymanager.dll LoadedModule[125]=C:\WINDOWS\SYSTEM32\msvcp110_win.dll LoadedModule[126]=C:\WINDOWS\SYSTEM32\d3dcompiler_47.dll LoadedModule[127]=C:\WINDOWS\SYSTEM32\CRYPTSP.dll LoadedModule[128]=C:\Program Files (x86)\Mozilla Thunderbird\libGLESv2.dll LoadedModule[129]=C:\WINDOWS\SYSTEM32\d3d9.dll LoadedModule[130]=C:\Program Files (x86)\Mozilla Thunderbird\libEGL.dll LoadedModule[131]=C:\WINDOWS\SYSTEM32\cryptnet.dll LoadedModule[132]=C:\WINDOWS\SYSTEM32\drvstore.dll LoadedModule[133]=C:\WINDOWS\System32\imagehlp.dll LoadedModule[134]=C:\WINDOWS\system32\rsaenh.dll LoadedModule[135]=C:\WINDOWS\SYSTEM32\dxcore.dll LoadedModule[136]=C:\WINDOWS\SYSTEM32\resourcepolicyclient.dll State[0].Key=Transport.DoneStage1 State[0].Value=1 OsInfo[0].Key=vermaj OsInfo[0].Value=10 OsInfo[1].Key=vermin OsInfo[1].Value=0 OsInfo[2].Key=verbld OsInfo[2].Value=19045 OsInfo[3].Key=ubr OsInfo[3].Value=6466 OsInfo[4].Key=versp OsInfo[4].Value=0 OsInfo[5].Key=arch OsInfo[5].Value=9 OsInfo[6].Key=lcid OsInfo[6].Value=2057 OsInfo[7].Key=geoid OsInfo[7].Value=242 OsInfo[8].Key=sku OsInfo[8].Value=48 OsInfo[9].Key=domain OsInfo[9].Value=0 OsInfo[10].Key=prodsuite OsInfo[10].Value=256 OsInfo[11].Key=ntprodtype OsInfo[11].Value=1 OsInfo[12].Key=platid OsInfo[12].Value=10 OsInfo[13].Key=sr OsInfo[13].Value=0 OsInfo[14].Key=tmsi OsInfo[14].Value=223670134 OsInfo[15].Key=osinsty OsInfo[15].Value=1 OsInfo[16].Key=iever OsInfo[16].Value=11.3636.19041.0-11.0.1000 OsInfo[17].Key=portos OsInfo[17].Value=0 OsInfo[18].Key=ram OsInfo[18].Value=8174 OsInfo[19].Key=svolsz OsInfo[19].Value=231 OsInfo[20].Key=wimbt OsInfo[20].Value=0 OsInfo[21].Key=blddt OsInfo[21].Value=191206 OsInfo[22].Key=bldtm OsInfo[22].Value=1406 OsInfo[23].Key=bldbrch OsInfo[23].Value=vb_release OsInfo[24].Key=bldchk OsInfo[24].Value=0 OsInfo[25].Key=wpvermaj OsInfo[25].Value=0 OsInfo[26].Key=wpvermin OsInfo[26].Value=0 OsInfo[27].Key=wpbuildmaj OsInfo[27].Value=0 OsInfo[28].Key=wpbuildmin OsInfo[28].Value=0 OsInfo[29].Key=osver OsInfo[29].Value=10.0.19041.6466.amd64fre.vb_release.191206-1406 OsInfo[30].Key=buildflightid OsInfo[30].Value=1a6da8dc-e1ef-4c46-89e4-4a56762ca494 OsInfo[31].Key=edition OsInfo[31].Value=Professional OsInfo[32].Key=ring OsInfo[33].Key=expid OsInfo[34].Key=fconid OsInfo[35].Key=containerid OsInfo[36].Key=containertype OsInfo[37].Key=edu OsInfo[37].Value=0 FriendlyEventName=Stopped responding and was closed ConsentKey=AppHangXProcB1 AppName=Thunderbird AppPath=C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe ReportDescription=A problem caused this program to stop interacting with Windows. NsPartner=windows NsGroup=windows8 ApplicationIdentity=BD651D92C43397BE7A26BAF48837601A MetadataHash=-60511867

Hello -- I'm hoping someone will be able to help! I'm running Thunderbird 140.9.1esr (32-bit) on Windows 10 Pro version 22H2 (OS Build 19045.6466) with an Intel Core i7 processor. Thunderbird suddenly started crashing repeatedly since yesterday. It ran long enough for me to install version 140.9.1esr, but still crashes repeatedly within a couple minutes of running the application, even if I don't do anything such as trying to reply to a message. Please see below what I get in the Windows Event Viewer, pretty much the same for each crash. I have also pasted the contents of the following file (the others mentioned above don't exist). C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppHang_thunderbird.exe_5d8d3f9d863d0b28eacbd2a393cdc3d04ef559_c250478b_deffcb88-26f8-4204-bffd-7e6fd5a2ea88 I've gone to Troubleshooting Information, I've "cleared startup cache", I've tired "Troubleshoot Mode" and still Thunderbird crashes. There's nothing in Crash Reports. Any help would be truly appreciated! Best regards, Miles Montelius ====================== The program thunderbird.exe version 140.9.1.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel. Process ID: 2fe4 Start Time: 01dcc9b06a74fe27 Termination Time: 19 Application Path: C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe Report Id: 1f27bed4-950e-4cf2-b2be-0e17b3c5bff0 Faulting package full name: Faulting package-relative application ID: Hang type: Unknown ======================= Fault bucket 2206417569010378635, type 5 Event Name: AppHangB1 Response: Not available Cab Id: 0 Problem signature: P1: thunderbird.exe P2: 140.9.1.0 P3: 69d0a82a P4: aa1e P5: 134217728 P6: P7: P8: P9: P10: Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1ECA.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1EDB.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1EE9.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1F19.tmp.txt \\?\C:\Users\Miles\AppData\Local\Temp\WER2554.tmp.appcompat.txt These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppHang_thunderbird.exe_5d8d3f9d863d0b28eacbd2a393cdc3d04ef559_c250478b_deffcb88-26f8-4204-bffd-7e6fd5a2ea88 Analysis symbol: Rechecking for solution: 0 Report Id: 1f27bed4-950e-4cf2-b2be-0e17b3c5bff0 Report Status: 268435456 Hashed bucket: 6bb25f0f2ae99d39de9ec516c30b678b Cab Guid: 0 ================================= Report.wer Version=1 EventType=AppHangB1 EventTime=134203853995104936 ReportType=3 Consent=1 UploadTime=134203854012764044 ReportStatus=268435456 ReportIdentifier=deffcb88-26f8-4204-bffd-7e6fd5a2ea88 IntegratorReportIdentifier=1f27bed4-950e-4cf2-b2be-0e17b3c5bff0 Wow64Host=34404 Wow64Guest=332 NsAppName=thunderbird.exe OriginalFilename=thunderbird.exe AppSessionGuid=00002fe4-0001-0089-27fe-746ab0c9dc01 TargetAppId=W:00069140475b22fa6eb7e8a09288ccaa9eed00000000!0000296d4ceec558ce2477919ca1d55d16c4eb0ece48!thunderbird.exe TargetAppVer=2026//04//04:05:56:58!6df25!thunderbird.exe BootId=4294967295 TargetAsId=1039 IsFatal=1 EtwNonCollectReason=1 Response.BucketId=6bb25f0f2ae99d39de9ec516c30b678b Response.BucketTable=5 Response.LegacyBucketId=2206417569010378635 Response.type=4 Sig[0].Name=Application Name Sig[0].Value=thunderbird.exe Sig[1].Name=Application Version Sig[1].Value=140.9.1.0 Sig[2].Name=Application Timestamp Sig[2].Value=69d0a82a Sig[3].Name=Hang Signature Sig[3].Value=aa1e Sig[4].Name=Hang Type Sig[4].Value=134217728 DynamicSig[1].Name=OS Version DynamicSig[1].Value=10.0.19045.2.0.0.256.48 DynamicSig[2].Name=Locale ID DynamicSig[2].Value=2057 DynamicSig[22].Name=Additional Hang Signature 1 DynamicSig[22].Value=aa1ee6b70f5730e6b2c3407f0286853a DynamicSig[23].Name=Additional Hang Signature 2 DynamicSig[23].Value=d531 DynamicSig[24].Name=Additional Hang Signature 3 DynamicSig[24].Value=d5313f546285bab3fbd31e098595851c DynamicSig[25].Name=Additional Hang Signature 4 DynamicSig[25].Value=aa1e DynamicSig[26].Name=Additional Hang Signature 5 DynamicSig[26].Value=aa1ee6b70f5730e6b2c3407f0286853a DynamicSig[27].Name=Additional Hang Signature 6 DynamicSig[27].Value=d531 DynamicSig[28].Name=Additional Hang Signature 7 DynamicSig[28].Value=d5313f546285bab3fbd31e098595851c UI[3]=Thunderbird is not responding UI[4]=If you close the program, you might lose information. UI[5]=Close the program UI[6]=Close the program UI[7]=Close the program LoadedModule[0]=C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll LoadedModule[4]=C:\WINDOWS\System32\USP10.dll LoadedModule[5]=C:\WINDOWS\System32\ADVAPI32.dll LoadedModule[6]=C:\Program Files (x86)\Mozilla Thunderbird\mozglue.dll LoadedModule[7]=C:\WINDOWS\System32\msvcrt.dll LoadedModule[8]=C:\WINDOWS\System32\sechost.dll LoadedModule[9]=C:\WINDOWS\System32\RPCRT4.dll LoadedModule[10]=C:\WINDOWS\System32\bcrypt.dll LoadedModule[11]=C:\WINDOWS\System32\ucrtbase.dll LoadedModule[12]=C:\Program Files (x86)\Mozilla Thunderbird\VCRUNTIME140.dll LoadedModule[13]=C:\WINDOWS\System32\CRYPT32.dll LoadedModule[14]=C:\Program Files (x86)\Mozilla Thunderbird\MSVCP140.dll LoadedModule[15]=C:\WINDOWS\System32\GDI32.DLL LoadedModule[16]=C:\WINDOWS\SYSTEM32\CRYPTBASE.dll LoadedModule[17]=C:\WINDOWS\System32\win32u.dll LoadedModule[18]=C:\WINDOWS\System32\gdi32full.dll LoadedModule[19]=C:\WINDOWS\System32\msvcp_win.dll LoadedModule[20]=C:\WINDOWS\System32\USER32.dll LoadedModule[21]=C:\WINDOWS\System32\IMM32.DLL LoadedModule[22]=C:\WINDOWS\System32\bcryptPrimitives.dll LoadedModule[23]=C:\Program Files (x86)\Mozilla Thunderbird\nss3.dll LoadedModule[24]=C:\WINDOWS\SYSTEM32\WSOCK32.dll LoadedModule[25]=C:\WINDOWS\System32\WS2_32.dll LoadedModule[26]=C:\Program Files (x86)\Mozilla Thunderbird\gkcodecs.dll LoadedModule[27]=C:\Program Files (x86)\Mozilla Thunderbird\lgpllibs.dll LoadedModule[28]=C:\Program Files (x86)\Mozilla Thunderbird\xul.dll LoadedModule[29]=C:\WINDOWS\System32\shcore.dll LoadedModule[30]=C:\WINDOWS\System32\combase.dll LoadedModule[31]=C:\WINDOWS\System32\WINTRUST.dll LoadedModule[32]=C:\WINDOWS\SYSTEM32\ktmw32.dll LoadedModule[33]=C:\WINDOWS\SYSTEM32\VERSION.dll LoadedModule[34]=C:\WINDOWS\SYSTEM32\PROPSYS.dll LoadedModule[35]=C:\WINDOWS\SYSTEM32\ncrypt.dll LoadedModule[36]=C:\WINDOWS\System32\MSASN1.dll LoadedModule[37]=C:\WINDOWS\SYSTEM32\NTASN1.dll LoadedModule[38]=C:\WINDOWS\SYSTEM32\ntmarta.dll LoadedModule[39]=C:\WINDOWS\SYSTEM32\kernel.appcore.dll LoadedModule[40]=C:\WINDOWS\system32\uxtheme.dll LoadedModule[41]=C:\WINDOWS\System32\OLEAUT32.dll LoadedModule[42]=C:\WINDOWS\System32\psapi.dll LoadedModule[43]=C:\WINDOWS\SYSTEM32\dwrite.dll LoadedModule[44]=C:\WINDOWS\SYSTEM32\dbghelp.dll LoadedModule[45]=C:\WINDOWS\SYSTEM32\dbgcore.DLL LoadedModule[46]=C:\WINDOWS\System32\SHELL32.dll LoadedModule[47]=C:\WINDOWS\System32\windows.storage.dll LoadedModule[48]=C:\WINDOWS\System32\Wldp.dll LoadedModule[49]=C:\WINDOWS\System32\shlwapi.dll LoadedModule[50]=C:\WINDOWS\System32\ole32.dll LoadedModule[51]=C:\WINDOWS\SYSTEM32\profapi.dll LoadedModule[52]=C:\WINDOWS\SYSTEM32\WINMM.dll LoadedModule[53]=C:\WINDOWS\System32\clbcatq.dll LoadedModule[54]=C:\WINDOWS\system32\napinsp.dll 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LoadedModule[93]=C:\Windows\System32\bcp47mrm.dll LoadedModule[94]=C:\Windows\System32\Bcp47Langs.dll LoadedModule[95]=C:\WINDOWS\SYSTEM32\dxgi.dll LoadedModule[96]=C:\WINDOWS\SYSTEM32\dwmapi.dll LoadedModule[97]=C:\WINDOWS\SYSTEM32\dcomp.dll LoadedModule[98]=C:\WINDOWS\SYSTEM32\mscms.dll LoadedModule[99]=C:\WINDOWS\SYSTEM32\ColorAdapterClient.dll LoadedModule[100]=C:\WINDOWS\SYSTEM32\USERENV.dll LoadedModule[101]=C:\WINDOWS\system32\twinapi.dll LoadedModule[102]=C:\WINDOWS\SYSTEM32\WTSAPI32.dll LoadedModule[103]=C:\WINDOWS\SYSTEM32\WINSTA.dll LoadedModule[104]=C:\WINDOWS\system32\directmanipulation.dll LoadedModule[105]=C:\WINDOWS\SYSTEM32\d2d1.dll LoadedModule[106]=C:\WINDOWS\SYSTEM32\XmlLite.dll LoadedModule[107]=C:\WINDOWS\system32\dataexchange.dll LoadedModule[108]=C:\WINDOWS\system32\d3d11.dll LoadedModule[109]=C:\WINDOWS\system32\explorerframe.dll LoadedModule[110]=C:\Windows\System32\OneCoreUAPCommonProxyStub.dll LoadedModule[111]=C:\Program Files (x86)\Mozilla 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OsInfo[34].Key=fconid OsInfo[35].Key=containerid OsInfo[36].Key=containertype OsInfo[37].Key=edu OsInfo[37].Value=0 FriendlyEventName=Stopped responding and was closed ConsentKey=AppHangXProcB1 AppName=Thunderbird AppPath=C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe ReportDescription=A problem caused this program to stop interacting with Windows. NsPartner=windows NsGroup=windows8 ApplicationIdentity=BD651D92C43397BE7A26BAF48837601A MetadataHash=-60511867

Wayne Mery modificouno o

All Replies (1)

Matt
Matt
  • Top 10 Contributor

A duplicate of https://support.mozilla.org/en-US/questions/1575852