Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

thunderbird cannot connect to aol e-mail - reason: not a valid certificate

Trying to connect to my AOL mail account on a laptop w/ win 10 & thunderbird returns the message not a valid certificate. AOL support said change the password to reset the account, which I did. Now all I get is " Host contacted, sending login info " & it the server connection times out. I can log into my AOL account with firefox. Any help will be greatly appreciated !!

Trying to connect to my AOL mail account on a laptop w/ win 10 & thunderbird returns the message not a valid certificate. AOL support said change the password to reset the account, which I did. Now all I get is " Host contacted, sending login info " & it the server connection times out. I can log into my AOL account with firefox. Any help will be greatly appreciated !!

All Replies (1)

What AV software software are you running? Any firewall or VPN?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.