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Facebook isn't loading

Firefox Web compatibility
Ed replied
IanSeale
IanSeale

Facebook simply isn't loading in Firefox anymore - it loads in Edge on my PC just fine and on my Mobile Android Browser .

I've tried disabling all extensions, and clearing cache and cookies, but Facebook still refuses to load and returns the message, attached.

Facebook simply isn't loading in Firefox anymore - it loads in Edge on my PC just fine and on my Mobile Android Browser . I've tried disabling all extensions, and clearing cache and cookies, but Facebook still refuses to load and returns the message, attached.
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IanSeale
IanSeale Question owner
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Chosen Solution

Well would you believe it.

I tried it one more time, and it worked.

Thanks Ed for all your help, much obliged.

All Replies (4)

Ed
Ed
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See if clearing cache helps:

- press Ctrl-Shift-Delete (Mac: Cmd-Shift-Delete)

- set 'Time range...' to 'Everything'

- untick all items except 'Temporary cached files and pages'

- clear, then restart FF

If that doesn't help, click the padlock to the left of the address bar > Clear cookies and site data > refresh the tab.

IanSeale
IanSeale Question owner

Thanks Ed, for the very clear instructions.

I'd not seen those methods for clearing cache before.

However, having run through both sets of instructions, and restarted Firefox twice, the problem still remains.

It's a head scratcher. Everything was fine before I went away for a week, and when I came back, Facebook on Firefox was originally OK, but then it started playing up.

So I'm still looking for a solution.

IanSeale
IanSeale Question owner

Chosen Solution

Well would you believe it.

I tried it one more time, and it worked.

Thanks Ed for all your help, much obliged.

Ed
Ed
  • Top 25 Contributor
  • Moderator

IanSeale said
Well would you believe it. I tried it one more time, and it worked. Thanks Ed for all your help, much obliged.

You're welcome :-) I think that was actually a FB bug making the rounds.