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HTML Signature not pulling graphic

  • 2 respostas
  • 1 has this problem
  • 102 views
  • Last reply by Life Circu

For many years, I have used Thunderbird and have made a signature in HTML, with clear pathways to loctions where images are stored. Never had a problem. Here is my successful code:

🧡Mark Robbins🧡
ALLTEXASMEDIA
alltexasmedia@gmail.com
Award-Winning Social Media Marketing Services, Website Design, Logo and Brochure Design, Video Recording and Editing, AI-Based SEO to Attract Customers Daily


https://link.v1ce.co.uk/aaa3x6/611733


ALLTEXASMEDIA ALLTEXASWEB ALLTEXASMEDIA
ALLTEXASMEDIA ALLTEXASMEDIAALLTEXASMEDIA ALLTEXASMEDIAALLTEXASMEDIAALLTEXASMEDIA ALLTEXASMEDIA ALLTEXASMEDIAALLTEXASMEDIA ALLTEXASMEDIA

However with a new account and signature, the similar code refuses to show the graphic, which is clearly uploaded to the correct folder. I even try different folders and the graphic never shows up. I so not see anything wrong with this code - do you?

🧡Mark Robbins🧡
NTX Wedding
ntxwedding@gmail.com


NTXWEDDING

For many years, I have used Thunderbird and have made a signature in HTML, with clear pathways to loctions where images are stored. Never had a problem. Here is my successful code: <html> <body> <a><b>🧡Mark Robbins🧡</b><br> <a href="https://AllTexasMedia.com">ALLTEXASMEDIA</a> <br><a href="mailto:alltexasmedia@gmail.com">alltexasmedia@gmail.com</a><br> <b>Award-Winning Social Media Marketing Services, Website Design, Logo and Brochure Design, Video Recording and Editing, AI-Based SEO to Attract Customers Daily</br><p> <a href="https://link.v1ce.co.uk/aaa3x6/611733"><b>https://link.v1ce.co.uk/aaa3x6/611733</b><br></br> <img border="0" alt="ALLTEXASMEDIA" src="https://alltexasmedia.com/ignoring.jpg" width="125" height="125"> <img border="0" alt="ALLTEXASWEB" src="https://alltexasmedia.com/AlignableAwardHalf.jpg" width="125" height="125"> <img border="0" alt="ALLTEXASMEDIA" src="https://alltexasmedia.com/AlignableMainStreetMentor2021-250.jpg" width="125" height="125"></a> <img border="0" alt="ALLTEXASMEDIA" src="https://alltexasmedia.com/AllTexasMedia.jpg" width="125" height="125"></a> <img border="0" alt="ALLTEXASMEDIA" src="https://alltexasmedia.com/alltexasmedia.png" width="125" height="125"></a><img border="0" alt="ALLTEXASMEDIA" src="https://alltexasweb.com/FlowerMound.png" width="125" height="125"></a> <img border="0" alt="ALLTEXASMEDIA" src="https://alltexasweb.com/Alignable2025.png" width="125" height="125"></a><img border="0" alt="ALLTEXASMEDIA" src="https://alltexasweb.com/Alignable2025a.png" width="125" height="125"></a><img border="0" alt="ALLTEXASMEDIA" src="https://alltexasweb.com/TOP50.png" width="125" height="125"></a> <img border="0" alt="ALLTEXASMEDIA" src="https://alltexasweb.com/FlowerMoundCommunitySupporter.png" width="125" height="125"> <img border="0" alt="ALLTEXASMEDIA" src="https://alltexasweb.com/alltexasmedia2.png" width="125" height="125"><img border="0" alt="ALLTEXASMEDIA" src="https://alltexasmedia.com/CommunitySupporter125.jpg" width="125" height="125"> <img border="0" alt="ALLTEXASMEDIA" src="https://alltexasmedia.com/square3.png" width="125" height="125"> </p> </body> </html> However with a new account and signature, the similar code refuses to show the graphic, which is clearly uploaded to the correct folder. I even try different folders and the graphic never shows up. I so not see anything wrong with this code - do you? <html> <body> <a><b>🧡Mark Robbins🧡</b><br> <a href="https://ntxwedding.com">NTX Wedding</a> <br><a href="mailto:ntxwedding@gmail.com">ntxwedding@gmail.com</a></br> <a><img border="0" alt="NTXWEDDING" src="https://alltexasmusic.com/ntxwedding10.jpg" width="125" height="125"></a></br> </p> </body> </html>

Chosen solution

It looks like Thunderbird is displaying the common issue where the image doesn’t appear inside the composer even though it loads correctly when the message is actually sent. I’ve seen this happen when Thunderbird struggles to fetch locally stored graphics, especially if the path uses relative locations or recently changed folder permissions.

One quick test is to temporarily host the image at a public URL and update the path just to confirm whether the composer preview behaves differently. If the image loads from a URL but not from a local folder, it usually points to a local access or caching glitch rather than bad HTML. Some users I’ve worked with at fhseohub ran into the same behavior, and the sent email always displayed the image even when the composer preview didn’t.

Since Matt confirmed it's a visual-only issue, reporting it to Bugzilla is the right next step. Until then, the signature should still render fine for recipients.

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All Replies (2)

Placed the HTML off sire so it is readable for all https://pastebin.com/mLWxVMDc

I removed the sizing constraint and everything works. Except it does not matter what I change it works, even if I double click the place holder and just click on on the dialog that opens. If I send myself an email with that code the image shows. (after I allow remote images for the message)

So adding an exception for the domain to the remote images does not make a difference I guess there is a bug in fetching the actual image. But it is a purely visual issue in the composer. It does not affect the composed or sent mail. You are welcome to report the bug in Bugzilla. https://bugzilla.mozilla.org/home

Chosen Solution

It looks like Thunderbird is displaying the common issue where the image doesn’t appear inside the composer even though it loads correctly when the message is actually sent. I’ve seen this happen when Thunderbird struggles to fetch locally stored graphics, especially if the path uses relative locations or recently changed folder permissions.

One quick test is to temporarily host the image at a public URL and update the path just to confirm whether the composer preview behaves differently. If the image loads from a URL but not from a local folder, it usually points to a local access or caching glitch rather than bad HTML. Some users I’ve worked with at fhseohub ran into the same behavior, and the sent email always displayed the image even when the composer preview didn’t.

Since Matt confirmed it's a visual-only issue, reporting it to Bugzilla is the right next step. Until then, the signature should still render fine for recipients.